Customer Service Representative

Customer Service Representative

Windsor Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with inquiries and resolve issues efficiently.
  • Company: Join Waste Connections, a leader in waste management and sustainability.
  • Benefits: Enjoy flexible hours, remote work options, and great corporate perks.
  • Why this job: Be part of a supportive team making a positive impact on the environment.
  • Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
  • Other info: We prioritise your privacy and adhere to strict data protection regulations.

The predicted salary is between 24000 - 36000 £ per year.

PRIVACY NOTICE FOR CALIFORNIA RESIDENT APPLICANTS

Waste Connections does not “sell” or “Share your personal information as we understand those terms to be defined by the CCPA, the CPRA and their respective implementing regulations.

If you have any questions or comments about this notice, our Privacy Policy for California Job Applicants, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA and CPRA, please contact us through the PRIVACY REQUEST FORM privacyinfo@wasteconnections.com or call our toll-free number at (844) 858-2240.

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Customer Service Representative employer: Waste Connections, Inc.

At Waste Connections, we pride ourselves on being an exceptional employer that values our employees' contributions and well-being. Our supportive work culture fosters collaboration and innovation, while offering ample opportunities for professional growth and development. Located in a vibrant community, we provide competitive benefits and a commitment to sustainability, making us a rewarding place to build your career as a Customer Service Representative.
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Contact Detail:

Waste Connections, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative

✨Tip Number 1

Familiarise yourself with the company’s values and mission. As a Customer Service Representative, you'll be the face of the company, so understanding what we stand for will help you align your responses during interviews.

✨Tip Number 2

Practice common customer service scenarios. Think about how you would handle difficult customers or resolve complaints effectively. This will prepare you for situational questions in the interview.

✨Tip Number 3

Showcase your communication skills. During any interactions, whether it's a phone call or an in-person meeting, make sure to articulate your thoughts clearly and listen actively to demonstrate your customer service abilities.

✨Tip Number 4

Research common tools and software used in customer service roles. Being familiar with these can give you an edge and show that you're proactive about learning the necessary skills for the job.

We think you need these skills to ace Customer Service Representative

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Active Listening
Empathy
Time Management
Conflict Resolution
Attention to Detail
Multitasking Ability
Familiarity with CRM Software
Adaptability
Patience
Teamwork
Basic Computer Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Service Representative. Familiarise yourself with common tasks and skills required for the role.

Tailor Your CV: Customise your CV to highlight relevant experience in customer service. Use specific examples that demonstrate your ability to handle customer inquiries and resolve issues effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you want to work for Waste Connections and how your skills align with their values and mission.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.

How to prepare for a job interview at Waste Connections, Inc.

✨Know the Company

Before your interview, take some time to research Waste Connections. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Prepare for Common Questions

Anticipate common customer service interview questions, such as how you handle difficult customers or resolve conflicts. Practising your responses can help you feel more confident during the interview.

✨Showcase Your Communication Skills

As a Customer Service Representative, strong communication skills are essential. During the interview, demonstrate your ability to listen actively and articulate your thoughts clearly. This will highlight your suitability for the role.

✨Ask Insightful Questions

At the end of the interview, be prepared to ask thoughtful questions about the company culture, team dynamics, or growth opportunities. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.

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