Customer Service & Operations Specialist
Customer Service & Operations Specialist

Customer Service & Operations Specialist

Full-Time 33000 - 77000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Answer customer calls, process orders, and manage office operations.
  • Company: Solid waste services company in Greater London with a focus on safety and teamwork.
  • Benefits: Up to £55k salary, comprehensive benefits, and professional development opportunities.
  • Why this job: Join a supportive team and make a difference in customer service.
  • Qualifications: Two years of customer service experience and strong organisational skills.
  • Other info: Dynamic work environment with opportunities for growth.

The predicted salary is between 33000 - 77000 £ per year.

A solid waste services company in Greater London is seeking a Customer Service Representative. In this role, you will be responsible for answering customer calls, processing orders, and managing office operations.

The ideal candidate must have:

  • Two years of customer service experience
  • Strong organizational skills
  • Proficiency in Microsoft Office

This position offers up to £55k annually with comprehensive benefits. Join a company that values safety, teamwork, and professional development.

Customer Service & Operations Specialist employer: Waste Connections, Inc.

Join a leading solid waste services company in Greater London, where we prioritise safety, teamwork, and professional development. As a Customer Service & Operations Specialist, you will enjoy a competitive salary of up to £55k annually, alongside comprehensive benefits that support your well-being and career growth. Our inclusive work culture fosters collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

Waste Connections, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service & Operations Specialist

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values, especially around safety and teamwork, will help you tailor your answers and show that you're a great fit for their culture.

✨Tip Number 2

Practice common customer service scenarios. Think about how you would handle difficult customers or process orders efficiently. This will help you feel more confident during the interview.

✨Tip Number 3

Show off your organisational skills! Bring examples of how you've managed office operations in the past. This could be anything from streamlining processes to keeping track of customer inquiries.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Customer Service & Operations Specialist

Customer Service Experience
Organizational Skills
Proficiency in Microsoft Office
Communication Skills
Order Processing
Office Management
Teamwork
Safety Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!

Showcase Your Microsoft Office Skills: Since proficiency in Microsoft Office is key for this role, make sure to mention any specific tools or projects where you've used these skills. We appreciate candidates who can hit the ground running!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Waste Connections, Inc.

✨Know Your Customer Service Basics

Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you've handled difficult situations. Companies love to hear about real-life examples, so think of a few scenarios where you turned a negative experience into a positive one.

✨Show Off Your Organisational Skills

Since this role involves managing office operations, be prepared to talk about how you stay organised. Bring examples of tools or methods you use to keep track of tasks and deadlines. This could be anything from digital tools like Trello or Asana to simple techniques like prioritising your to-do list.

✨Get Comfortable with Microsoft Office

Proficiency in Microsoft Office is a must for this position. Make sure you can confidently discuss your experience with Word, Excel, and Outlook. If you have any specific projects or reports you've created using these tools, be ready to share those details during the interview.

✨Emphasise Teamwork and Safety

This company values teamwork and safety, so highlight your ability to work well with others and your commitment to maintaining a safe work environment. Share examples of how you've collaborated with colleagues in the past and any safety protocols you've followed in previous roles.

Customer Service & Operations Specialist
Waste Connections, Inc.
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