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For Companies At a Glance
- Tasks: Lead global operations for major live events and enhance performance across diverse regions.
- Company: Join Wasserman, a leader in sports, music, and entertainment with a global presence.
- Benefits: Competitive salary, hybrid working model, and opportunities for international travel.
- Other info: Dynamic role with significant career growth potential and a focus on innovation.
- Why this job: Shape unforgettable experiences at iconic events while driving operational excellence.
- Qualifications: 15+ years in operations with experience in international live events and team leadership.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.
Role Overview
Wasserman Live is appointing a Senior Vice President, Global Operations into a central, enterprise-level leadership role equivalent in scope to a COO for the Live business. Following a period of significant global growth, this newly created role will be responsible for leading operational consistency, technology enablement, and continuous performance improvement across Wasserman Live’s international footprint, with a strong focus on major global sporting events and large-scale international programmes. The role owns the development of a scalable, consistent, and future‑ready operating model, while respecting regional delivery models and cultural differences. It also plays a key role in onboarding, acquisition integration, and long‑term operational strategy.
Key Responsibilities
- Leadership & Stakeholder Engagement
- Senior operational partner to the Group Managing Director and global leadership team
- Build alignment across Commercial, Finance, Global Events, and Regions
- Lead and develop a high‑performing international operations leadership community
- Operational Improvement, Performance & Global Capital Asset Optimisation
- Lead global continuous improvement across efficiency, margin, speed, risk, and asset utilisation
- Own global operational KPIs, dashboards, and performance reporting
- Partner with Finance and regions to optimise cost base, margins, delivery performance, and capital ROI
- Own the global strategy for capital assets, including one‑off capital projects, hardware, plant, machinery, production assets, and operational technology
- Drive sharing, pooling, and redeployment of assets across regions where appropriate
- Lead long‑term capital planning, renewal cycles, and future capability investment aligned to the global event pipeline
- Identify systemic bottlenecks and underperforming assets, implementing sustainable enterprise‑level solutions
- Global Operations Process Consistency & Governance
- Own and drive global delivery standards and operating frameworks across project delivery, governance, risk, safety, compliance, and quality
- Standardise project lifecycle management, cost control, and change approval
- Ensure a consistent global client delivery experience with appropriate regional flexibility
- Act as executive operational authority on high‑risk and strategically critical projects
- Global Resource Planning & Future‑Proofing
- Own the global operational resource strategy
- Align workforce planning to global sporting calendars, major event cycles, new business wins, and geographic expansion
- Optimise central, hub‑based, and regional delivery models
- Strategic Problem Solving & Critical Project Intervention
- Act as the global escalation point for complex, high‑risk projects
- Lead cross-regional responses to delivery risk, supply chain disruption, resourcing shortfalls, and technology failures
- Drive structured lessons‑learned and improvement loops
- People Onboarding, Capability & Culture
- Lead a globally consistent operational onboarding framework with People & Talent teams
- Ensure consistent adoption of delivery methodologies, technology platforms, and safety, compliance, and governance standards
- Champion a global culture of accountability, safety, quality, and performance
- Technology Enablement & Digital Transformation
- Lead the global operational technology strategy, alongside IT and Systems teams
- Own global rollout of core IT and workflow platforms, scanning and measurement technologies, print, fabrication, and production methodologies, and AI in planning, forecasting, resourcing, procurement, and reporting
- Ensure technology is commercially justified, secure, scalable, and embedded
- Global Sporting Events & Major Programme Operations
- Provide senior operational leadership support across global sporting events and international programmes, including world tournaments, tours, and federations
- Own delivery consistency, logistics alignment, safety governance, and readiness planning
- Act as senior escalation point for venue, regulatory, logistics, and delivery risk
- Lead structured post‑event reviews and learning programmes
- M&A, Acquisitions & Business Integration
- Lead operational due diligence on acquisitions
- Assess scalability, systems, cost base, delivery risk, and supply chain exposure
- Own post‑acquisition operational integration into operating standards, technology platforms, and governance frameworks
- Support leadership on acquisition planning and execution
- Global Procurement & Supply Chain Strategy
- Provide senior oversight of global procurement and supply chain strategy
- Support centralised purchasing models, preferred supplier frameworks, and cost optimisation
- Ensure consistent standards across fabrication, print, AV, structures, and logistics
- Embed ethical and sustainable sourcing
Requirements
- 15+ years of progressive leadership in operations, production, or large‑scale project delivery with accountability across multiple regions or business units.
- Demonstrated experience leading or supporting major international live events, large‑scale programmes, or multi‑site delivery environments.
- Proven track record running global or multi‑country operations with diverse cultural and regulatory environments.
- Understanding of cost drivers, capital assets, machinery, plant operations, and production scheduling.
- Experience managing global procurement, preferred supplier frameworks, or centralised purchasing.
- Demonstrated capability in resource forecasting, workforce planning, or deployment of large operational teams.
- Demonstrated ability to lead through influence rather than command‑and‑control.
- Strong record of aligning executives across Commercial, Finance, Production, and regional leadership.
- High EQ, political savvy, and proven success building trust with diverse global teams.
- Ability and willingness to travel internationally at significant frequency, including extended periods (e.g., 1–4 weeks) during major events or critical interventions.
- Willing to relocate, if required, to support a hybrid working pattern of three days per week from our Orpington, South London office.
Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Senior Vice President, Global Operations employer: Wasserman
Contact Detail:
Wasserman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vice President, Global Operations
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and how they align with your skills. This will help you tailor your responses and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your experience and how it relates to the role. Keep it concise but impactful – think of it as your personal brand statement that highlights why you’re the perfect fit for the Senior Vice President position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Wasserman Live and contributing to our exciting projects in sports, music, and entertainment.
We think you need these skills to ace Senior Vice President, Global Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Vice President, Global Operations. Highlight your experience in leading international operations and managing large-scale projects, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven operational improvements and led teams in diverse environments. We want to see your personality shine through!
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership style and how you've successfully influenced stakeholders. We value those who can lead through collaboration rather than command, so make sure to highlight this.
Apply Through Our Website: Don't forget to apply through our website! This ensures your application goes directly to us and helps streamline the process. Plus, it shows you're keen on joining the Wasserman team!
How to prepare for a job interview at Wasserman
✨Know Your Stuff
Before the interview, dive deep into Wasserman's operations and recent projects. Familiarise yourself with their global footprint and how they elevate live events. This will help you speak confidently about how your experience aligns with their goals.
✨Showcase Your Leadership Style
As a Senior Vice President, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've built alignment across teams and led high-performing groups in previous roles. Highlight your ability to influence rather than impose.
✨Be Ready for Global Challenges
Expect questions about managing operations across diverse cultural and regulatory environments. Share your experiences dealing with international teams and how you've navigated challenges in global operations, especially during major events.
✨Emphasise Continuous Improvement
Wasserman values operational efficiency and performance improvement. Be prepared to discuss specific strategies you've implemented in the past to optimise processes, manage resources, and enhance delivery performance on a global scale.