Client Services Account Executive - Account Director in Orpington

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, Wasserman’s presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.

If you’re interested in joining our Client Services team but don’t see a role that feels like the right fit right now, we’d still love to hear from you. Send over your CV and our recruitment team will take a look, we’ll keep it on file and reach out if something suitable comes up. We may not be able to respond to every speculative application, but rest assured we review each one. This is often the first place we turn when new opportunities open up.

Who We’re Looking For

• Experience managing client relationships in a live events setting.
• A solutions oriented, highly organised, and calm under pressure approach.
• How to speak both client and production acting as the connective tissue between the two.
• A love for the details just as much as the big picture.
• A passion for live events, brand experiences, and delivering excellence on the ground.

Depending On Your Level, You Might Be

• Account Executive (0–2 yrs exp): You’re the engine, supporting programs with logistics, documentation, and hands‑on coordination. You’re eager to learn, quick on your feet, and a team player to the core.
• Account Manager / Sr. Account Manager (3–6 yrs exp): You’re the day‑to‑day client lead and internal driver. You manage timelines, scopes, and production alignment. You think two steps ahead and can pivot quickly with grace.
• Account Director (6+ yrs exp): You lead accounts and client relationships at a strategic level. You guide teams, own budgets, solve problems fast, and help shape the client’s vision into a winning experience. You’re as comfortable in a boardroom as you are on‑site.

Key Responsibilities

• Serve as the main client point of contact for active programs.
• Lead timelines, budgets, scopes, and staffing plans.
• Work closely with internal creative, production and operations teams.
• Translate client goals into clear internal direction.
• Manage onsite execution and post‑event wrap.
• Contribute to organic growth and upselling within accounts.

What You Will Need

• 0.5–10+ years of client‑facing experience in an agency environment.
• Strong understanding of production workflows and timelines.
• Ability to manage multiple projects, clients, and stakeholders at once.
• A detail‑obsessed, proactive approach.
• Excellent verbal and written communication skills.
• On‑site experience required (domestic and/or international a plus).

What We Offer

• Competitive compensation based on experience and level.
• A supportive, fast‑moving team with a passion for world‑class work.
• The opportunity to work with some of the most exciting brands in the world.

We’re always interested in meeting exceptional Client Services talent, even if we’re not hiring for your exact title right now. If you’re a great fit, we want to know you. Whether you're looking for permanent or freelance opportunities, feel free to get in touch. We are open to connect with talent for both our Orpington and Hook offices.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.