At a Glance
- Tasks: Manage client relationships and ensure unforgettable live event experiences.
- Company: Join a global leader in sports, music, and entertainment events.
- Benefits: Competitive pay, dynamic team, and opportunities to work with iconic brands.
- Other info: Flexible opportunities available, both permanent and freelance.
- Why this job: Be at the heart of exciting live events and make a real impact.
- Qualifications: Experience in client-facing roles and a passion for live events.
The predicted salary is between 30000 - 40000 £ per year.
THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.
Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit the.team.
If you’re interested in joining our Client Services team but don’t see a role that feels like the right fit right now, we’d still love to hear from you. Send over your CV and our recruitment team will take a look, we’ll keep it on file and reach out if something suitable comes up. We may not be able to respond to every speculative application, but rest assured we review each one. This is often the first place we turn when new opportunities open up.
Who We’re Looking For
- Experience managing client relationships in a live events setting.
- A solutions oriented, highly organised, and calm under pressure approach.
- Ability to speak both client and production acting as the connective tissue between the two.
- A love for the details just as much as the big picture.
- A passion for live events, brand experiences, and delivering excellence on the ground.
Depending On Your Level, You Might Be
- Account Executive (0–2 yrs exp): You're the engine, supporting programs with logistics, documentation, and hands-on coordination. You’re eager to learn, quick on your feet, and a team player to the core.
- Account Manager / Sr. Account Manager (3–6 yrs exp): You're the day-to-day client lead and internal driver. You manage timelines, scopes, and production alignment. You think two steps ahead and can pivot quickly with grace.
- Account Director (6+ yrs exp): You lead accounts and client relationships at a strategic level. You guide teams, own budgets, solve problems fast, and help shape the client’s vision into a winning experience. You're as comfortable in a boardroom as you are on-site.
Key Responsibilities
- Serve as the main client point of contact for active programs.
- Lead timelines, budgets, scopes, and staffing plans.
- Work closely with internal creative, production and operations teams.
- Translate client goals into clear internal direction.
- Manage onsite execution and post-event wrap.
- Contribute to organic growth and upselling within accounts.
What You Will Need
- 0.5–10+ years of client-facing experience in an agency environment.
- Strong understanding of production workflows and timelines.
- Ability to manage multiple projects, clients, and stakeholders at once.
- A detail-obsessed, proactive approach.
- Excellent verbal and written communication skills.
- On-site experience required (domestic and/or international a plus).
What We Offer
- Competitive compensation based on experience and level.
- A supportive, fast-moving team with a passion for world-class work.
- The opportunity to work with some of the most exciting brands in the world.
- We’re always interested in meeting exceptional Client Services talent, even if we’re not hiring for your exact title right now. If you’re a great fit, we want to know you.
- Whether you're looking for permanent or freelance opportunities, feel free to get in touch. We are open to connect with talent for both our Orpington and Hook offices.
THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Live Events Client Services Executive in London employer: Wasserman
Contact Detail:
Wasserman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live Events Client Services Executive in London
✨Tip Number 1
Network like a pro! Attend live events, industry meet-ups, or even online webinars. The more people you connect with, the better your chances of landing that dream role in client services.
✨Tip Number 2
Show off your passion for live events! When you get the chance to chat with potential employers, share your experiences and what excites you about the industry. Let your enthusiasm shine through!
✨Tip Number 3
Be proactive! If you see a role that interests you on our website, don’t hesitate to apply. Even if it’s not the perfect fit, we love seeing talent that’s eager to join our team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace Live Events Client Services Executive in London
Some tips for your application 🫡
Show Your Passion for Live Events: When you're writing your application, let your love for live events shine through! Share any experiences you've had in the industry and how they fuel your excitement for the role. We want to see that spark!
Tailor Your CV to the Role: Make sure your CV highlights relevant experience that aligns with the job description. Use keywords from the posting to show us you understand what we're looking for. A tailored CV makes a stronger impression!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you're a great fit for the Client Services team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Wasserman
✨Know Your Stuff
Before the interview, dive deep into THE·TEAM's work in live events. Familiarise yourself with their recent projects and clients. This will not only show your enthusiasm but also help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Client Management Skills
Be ready to discuss specific examples of how you've managed client relationships in high-pressure situations. Highlight your solutions-oriented approach and how you’ve successfully navigated challenges in past roles.
✨Communicate Clearly
Since the role requires acting as a bridge between clients and production teams, practice articulating your thoughts clearly. Use examples that demonstrate your ability to translate client goals into actionable plans for internal teams.
✨Passion for Live Events
Let your passion for live events shine through during the interview. Share experiences that illustrate your love for the industry and how you’ve contributed to making events unforgettable. This enthusiasm can set you apart from other candidates.