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For Companies At a Glance
- Tasks: Manage client relationships and lead guest engagement strategies for major events.
- Company: Join Wasserman, a global leader in sports, music, and entertainment.
- Benefits: Fixed-term contract until August 2026 with opportunities for growth.
- Why this job: Be at the heart of exciting events and connect brands with fans.
- Qualifications: Strong organisational skills and a passion for sports and entertainment.
- Other info: Collaborative team environment with a focus on creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We are a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.
Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.
WHAT YOU WILL BE DOING
- Development and management of own relationship with the client, and day-to-day client management
- Lead the relationships and management of markets, all agencies, partners and programme guests
- Effective management of regular project and status meetings with clients (and markets where relevant), including consolidation of notes and actions
- Support in the campaign strategy and project planning (with Account lead)
- Lead all market communication, global toolkits, guest engagement planning
- Development and management of project timelines, budgets, invoicing/cost management, PO’s
- KPI setting and campaign evaluation
- Approvals process and management
THE SKILLS AND EXPERIENCE YOU NEED
- Agency experience is preferred but not essential
- Ability to adapt to multiple ticketing platforms across client portfolios
- Highly organised with proven attention to detail
- Experience working on large global consumer brands is preferred, but not essential
- Ability to influence decision making processes, both within the Agency and the client organisation
- Ability to multi-task; you will be working across a number of activities with tight deadlines
- Ability to think on your feet and take appropriate actions to resolve any unforeseen issues as they arise
- Ability to enthuse and motivate others
- Presentation skills (both writing and delivery), internally and to clients/suppliers including use of Microsoft PowerPoint
- Excellent communication skills – verbal and written – and attention to detail
- Creative thinking
- Knowledge of, and passion for, both sport and music & entertainment is a bonus
Please note: this will be a fixed term contract until the end of August 2026.
Guest Engagement Planning – specifically for planning guest engagement programmes at major sporting events. You will devise and deliver heavily detailed guest engagement strategies including flights, transfers, accommodation and ticketing needs. You will be able to draw on your industry experience to recommend and implement efficient and reliable solutions.
Implementation – you will be central to bringing the plans to life, managing dedicated areas of the account. You will have an instrumental role working as part of an All Agency team and managing rights holders, from providing briefs, guest engagement execution and guidance through rights holder approvals and delivery.
Evaluation & Review – you will be familiar with KPI setting and delivery against them, leading in the collation of results and creation of evaluation documents.
Self & Team Management – you will build the respect and commitment of team members by developing a collaborative working relationship, delegating effectively and fairly.
Manager, Ticketing employer: Wasserman Media Group
Contact Detail:
Wasserman Media Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Ticketing
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and how they align with your skills. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience and how it relates to the role of Manager, Ticketing. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Manager, Ticketing
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for sports, music, and entertainment shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and what we do at Wasserman.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that matches the job description. We appreciate when candidates take the time to connect their skills with what we’re looking for in a Manager, Ticketing.
Be Clear and Concise: Keep your writing clear and to the point. We love attention to detail, so make sure your application is well-structured and free of typos. This shows us that you can communicate effectively, which is key for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Wasserman Media Group
✨Know Your Client Management
Familiarise yourself with client management strategies and how they apply to the ticketing industry. Be ready to discuss your experience in managing client relationships and how you can effectively lead project meetings, as this will be crucial for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities and attention to detail. Think of specific instances where you successfully managed multiple tasks under tight deadlines, as this will demonstrate your capability to handle the fast-paced environment at Wasserman.
✨Demonstrate Your Communication Prowess
Practice articulating your thoughts clearly and confidently. Since excellent communication skills are essential, consider preparing a short presentation on a relevant topic to showcase your verbal and written skills during the interview.
✨Passion for Sports and Entertainment
Express your enthusiasm for sports, music, and entertainment. Research recent trends or events in these areas and be prepared to discuss how they relate to the role. This will show your genuine interest and help you connect with the interviewers.
