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For Companies At a Glance
- Tasks: Lead global operations for major sporting events and enhance performance across diverse teams.
- Company: Join Wasserman, a leader in sports, music, and entertainment with a global presence.
- Benefits: Competitive salary, hybrid working model, and opportunities for international travel.
- Why this job: Make an impact on unforgettable live events while shaping the future of global operations.
- Qualifications: 15+ years in operations with experience in international live events and team leadership.
- Other info: Dynamic role with significant career growth potential and a focus on innovation.
The predicted salary is between 72000 - 108000 £ per year.
Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable.
Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.
Role Overview
Wasserman Live is appointing a Senior Vice President, Global Operations into a central, enterprise-level leadership role equivalent in scope to a COO for the Live business. Following a period of significant global growth, this newly created role will be responsible for leading operational consistency, technology enablement, and continuous performance improvement across Wasserman Live's international footprint, with a strong focus on major global sporting events and large-scale international programmes. The role owns the development of a scalable, consistent, and future-ready operating model, while respecting regional delivery models and cultural differences. It also plays a key role in onboarding, acquisition integration, and long-term operational strategy.
Key Responsibilities:
- Leadership & Stakeholder Engagement
- Senior operational partner to the Group Managing Director and global leadership team
- Build alignment across Commercial, Finance, Global Events, and Regions
- Lead and develop a high-performing international operations leadership community
- Operational Improvement, Performance & Global Capital Asset Optimisation
- Lead global continuous improvement across efficiency, margin, speed, risk, and asset utilisation
- Own global operational KPIs, dashboards, and performance reporting
- Partner with Finance and regions to optimise cost base, margins, delivery performance, and capital ROI
- Own the global strategy for capital assets, including one-off capital projects, hardware, plant, machinery, production assets, and operational technology
- Drive sharing, pooling, and redeployment of assets across regions where appropriate
- Lead long-term capital planning, renewal cycles, and future capability investment aligned to the global event pipeline
- Identify systemic bottlenecks and underperforming assets, implementing sustainable enterprise-level solutions
- Global Operations Process Consistency & Governance
- Own and drive global delivery standards and operating frameworks across project delivery, governance, risk, safety, compliance, and quality
- Standardise project lifecycle management, cost control, and change approval
- Ensure a consistent global client delivery experience with appropriate regional flexibility
- Act as executive operational authority on high-risk and strategically critical projects
- Global Resource Planning & Future-Proofing
- Own the global operational resource strategy
- Align workforce planning to global sporting calendars, major event cycles, new business wins, and geographic expansion
- Optimise central, hub-based, and regional delivery models
- Strategic Problem Solving & Critical Project Intervention
- Act as the global escalation point for complex, high-risk projects
- Lead cross-regional responses to delivery risk, supply chain disruption, resourcing shortfalls, and technology failures
- Drive structured lessons-learned and improvement loops
- People Onboarding, Capability & Culture
- Lead a globally consistent operational onboarding framework with People & Talent teams
- Ensure consistent adoption of delivery methodologies, technology platforms, and safety, compliance, and governance standards
- Champion a global culture of accountability, safety, quality, and performance
- Technology Enablement & Digital Transformation
- Lead the global operational technology strategy, alongside IT and Systems teams
- Own global rollout of core IT and workflow platforms, scanning and measurement technologies, print, fabrication, and production methodologies, and AI in planning, forecasting, resourcing, procurement, and reporting
- Ensure technology is commercially justified, secure, scalable, and embedded
- Global Sporting Events & Major Programme Operations
- Provide senior operational leadership support across global sporting events and international programmes, including world tournaments, tours, and federations
- Own delivery consistency, logistics alignment, safety governance, and readiness planning
- Act as senior escalation point for venue, regulatory, logistics, and delivery risk
- Lead structured post-event reviews and learning programmes
- M&A, Acquisitions & Business Integration
- Lead operational due diligence on acquisitions
- Assess scalability, systems, cost base, delivery risk, and supply chain exposure
- Own post-acquisition operational integration into operating standards, technology platforms, and governance frameworks
- Support leadership on acquisition planning and execution
- Global Procurement & Supply Chain Strategy
- Provide senior oversight of global procurement and supply chain strategy
- Support centralised purchasing models, preferred supplier frameworks, and cost optimisation
- Ensure consistent standards across fabrication, print, AV, structures, and logistics
- Embed ethical and sustainable sourcing
Requirements:
- 15+ years of progressive leadership in operations, production, or large-scale project delivery with accountability across multiple regions or business units.
- Demonstrated experience leading or supporting major international live events, large-scale programmes, or multi-site delivery environments.
- Proven track record running global or multi-country operations with diverse cultural and regulatory environments.
- Understanding of cost drivers, capital assets, machinery, plant operations, and production scheduling.
- Experience managing global procurement, preferred supplier frameworks, or centralised purchasing.
- Demonstrated capability in resource forecasting, workforce planning, or deployment of large operational teams.
- Demonstrated ability to lead through influence rather than command-and-control.
- Strong record of aligning executives across Commercial, Finance, Production, and regional leadership.
- High EQ, political savvy, and proven success building trust with diverse global teams.
- Ability and willingness to travel internationally at significant frequency, including extended periods (e.g., 1–4 weeks) during major events or critical interventions.
- Willing to relocate, if required, to support a hybrid working pattern of three days per week from our Orpington, South London office.
Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Senior Vice President, Global Operations in London employer: Wasserman Media Group
Contact Detail:
Wasserman Media Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vice President, Global Operations in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and challenges, especially in global operations. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Vice President, Global Operations. Highlight your leadership skills and ability to drive operational improvement across diverse teams and regions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Wasserman Live family and ready to elevate live events to the next level.
We think you need these skills to ace Senior Vice President, Global Operations in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in global operations and live events. We want to see how your skills align with our needs, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Style: As a Senior Vice President, we’re looking for someone who can lead through influence. Share examples of how you’ve successfully navigated diverse teams and built alignment across different stakeholders in your previous roles.
Highlight Your Global Experience: Since this role involves international operations, it’s crucial to emphasise your experience working across multiple regions. Let us know about any global projects you've led or participated in, and how you managed cultural differences.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Wasserman Live!
How to prepare for a job interview at Wasserman Media Group
✨Know Your Stuff
Before the interview, dive deep into Wasserman's operations and recent projects. Familiarise yourself with their global footprint and how they elevate live events. This will not only show your genuine interest but also help you connect your experience to their needs.
✨Showcase Your Leadership Style
As a Senior Vice President, you'll need to demonstrate your leadership approach. Prepare examples of how you've built high-performing teams and navigated complex stakeholder relationships. Highlight your ability to influence rather than impose, which is crucial in a diverse global organisation.
✨Be Ready for Problem-Solving
Expect questions around operational challenges and how you've tackled them in the past. Think of specific instances where you've identified bottlenecks or improved processes. This will showcase your strategic problem-solving skills and readiness for high-risk projects.
✨Cultural Awareness is Key
Given the international nature of the role, be prepared to discuss how you've successfully managed operations across different cultures. Share experiences that highlight your political savvy and ability to build trust with diverse teams, as this will resonate well with Wasserman's values.
