Senior Manager, Client Services in London
Senior Manager, Client Services

Senior Manager, Client Services in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support professional golfers with logistics, admin, and client services in a dynamic environment.
  • Company: Join Wasserman, a global leader in sports, music, and entertainment.
  • Benefits: Flexible hours, remote work, and opportunities to travel to exciting events.
  • Why this job: Be at the heart of the golf industry and make a real impact on high-profile clients.
  • Qualifications: 3+ years in admin roles, strong communication skills, and a passion for golf.
  • Other info: Work with iconic figures and enjoy excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman works with iconic sports and media figures across the world in every major sport, utilising our extensive influence to maximise negotiations and create meaningful opportunities for our clients across teams, leagues, brands, content and live events.

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.

Job Overview

We are seeking a highly organised, proactive and detail-oriented professional to join our EMEA golf team in the UK. This role will provide day-to-day administrative, logistical and client-service support to professional golfers, as well as personal assistant support to our EVP, Head of Golf. You will play a key role in ensuring smooth operations for high-profile clients while supporting a senior leader. The role requires excellent communication skills, discretion and an understanding of or passion for the golf industry.

What You’ll Do

  • Travel & Logistics: Book and manage travel arrangements for the players and the EVP, organising visas and supporting with associated logistics.
  • Administrative Support: Manage calendars, correspondence and day-to-day administration for both the players and the EVP.
  • Tournament & Event Coordination: Assist with entries, travel itineraries and on-site logistics for tournaments, pro-ams and sponsor events.
  • Client Support: Act as a point of contact for the players, sponsors, tournament staff and media representatives.
  • Sponsor Liaison: Communicate with player sponsors and coordinate sponsorship activations.
  • Rights Holder Coordination: Liaise with organisations including the R&A, PGA Tour, Ryder Cup Europe and the DP World Tour.
  • Media Requests: Handle and coordinate media enquiries and interview logistics for players.
  • Finance & Documentation: Assist with expense tracking, invoicing and maintaining accurate records for contracts and compliance.
  • Social Media: Support the players with social media branding and digital presence.
  • Confidentiality: Handle sensitive client information with the highest level of professionalism.

What We’re Looking For

  • 3+ years’ experience in a high level administrative and logistical position.
  • Strong organisational and multitasking skills with attention to detail.
  • Excellent written and verbal communication skills with a passion for building relationships.
  • Ability to work flexible hours, which will include some evenings and weekends when required, as well as some occasional travel to client events.
  • Proficiency in Microsoft Office Suite as well as experience or knowledge of social media management and channels is a plus.
  • Passion for golf and knowledge of the professional golf industry.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Senior Manager, Client Services in London employer: Wasserman Media Group

Wasserman is an exceptional employer, offering a dynamic work environment that thrives on creativity and collaboration within the sports and entertainment sectors. With a strong emphasis on employee growth, you will have access to unique opportunities for professional development while working remotely in the UK, allowing for a flexible work-life balance. Join us to be part of a passionate team that values innovation and fosters meaningful relationships with high-profile clients in the golf industry.
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Contact Detail:

Wasserman Media Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, Client Services in London

✨Network Like a Pro

Get out there and connect with people in the golf industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!

✨Show Your Passion

When you get the chance to chat with potential employers, let your love for golf shine through! Share your experiences and insights about the sport. We want to see that you’re genuinely excited about the role and the industry.

✨Ace the Interview

Prepare for your interviews by researching the company and its clients. Think about how your skills can directly benefit their operations. We recommend practising common interview questions and even some golf-related scenarios to impress them!

✨Apply Through Our Website

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Senior Manager, Client Services in London

Organisational Skills
Attention to Detail
Communication Skills
Logistical Management
Client Service
Event Coordination
Social Media Management
Confidentiality
Microsoft Office Suite Proficiency
Relationship Building
Flexibility
Knowledge of the Golf Industry
Multitasking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Manager, Client Services role. Highlight your experience in client support and administrative tasks, especially in the sports or entertainment sectors. We want to see how your skills align with what we do!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for golf and how your background makes you a perfect fit for our team. Don’t forget to mention why you’re excited about working with us at Wasserman.

Showcase Your Communication Skills: Since this role requires excellent communication, make sure your application reflects that. Use clear, concise language and check for any typos or errors. We appreciate attention to detail, so let’s see it in your writing!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!

How to prepare for a job interview at Wasserman Media Group

✨Know Your Golf

Make sure you brush up on your golf knowledge before the interview. Understanding the industry, key players, and current events will show your passion and help you connect with the interviewers.

✨Showcase Your Organisational Skills

Prepare examples that highlight your organisational and multitasking abilities. Think of specific situations where you successfully managed multiple tasks or projects, especially in high-pressure environments.

✨Communicate Clearly

Practice articulating your thoughts clearly and confidently. Since this role involves a lot of communication, demonstrating your verbal and written skills during the interview is crucial.

✨Be Ready for Flexibility

Expect questions about your availability and willingness to work flexible hours. Be honest about your schedule and show that you're adaptable, as this role may require evening or weekend work.

Senior Manager, Client Services in London
Wasserman Media Group
Location: London
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