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- Tasks: Manage client relationships and lead guest engagement strategies for major events.
- Company: Wasserman, a global leader in sports, music, and entertainment.
- Benefits: Fixed-term contract until August 2026 with opportunities for growth.
- Why this job: Join a dynamic team at the heart of iconic brands and events.
- Qualifications: Strong organisational skills and a passion for sports and entertainment.
- Other info: Collaborative environment with a focus on creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We are a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.
Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.
WHAT YOU WILL BE DOING
- Development and management of own relationship with the client, and day-to-day client management
- Lead the relationships and management of markets, all agencies, partners and programme guests
- Effective management of regular project and status meetings with clients (and markets where relevant), including consolidation of notes and actions
- Support in the campaign strategy and project planning (with Account lead)
- Lead all market communication, global toolkits, guest engagement planning
- Development and management of project timelines, budgets, invoicing/cost management, POs
- KPI setting and campaign evaluation
- Approvals process and management
THE SKILLS AND EXPERIENCE YOU NEED
- Agency experience is preferred but not essential
- Ability to adapt to multiple ticketing platforms across client portfolios
- Highly organised with proven attention to detail
- Experience working on large global consumer brands is preferred, but not essential
- Ability to influence decision making processes, both within the Agency and the client organisation
- Ability to multi-task; you will be working across a number of activities with tight deadlines
- Ability to think on your feet and take appropriate actions to resolve any unforeseen issues as they arise
- Ability to enthuse and motivate others
- Presentation skills (both writing and delivery), internally and to clients/suppliers including use of Microsoft PowerPoint
- Excellent communication skills – verbal and written – and attention to detail
- Creative thinking
- Knowledge of, and passion for, both sport and music & entertainment is a bonus
Please note: this will be a fixed term contract until the end of August 2026.
Guest Engagement Planning – specifically for planning guest engagement programmes at major sporting events. You will devise and deliver heavily detailed guest engagement strategies including flights, transfers, accommodation and ticketing needs. You will be able to draw on your industry experience to recommend and implement efficient and reliable solutions.
Implementation – you will be central to bringing the plans to life, managing dedicated areas of the account. You will have an instrumental role working as part of an All Agency team and managing rights holders, from providing briefs, guest engagement execution and guidance through rights holder approvals and delivery.
Evaluation & Review – you will be familiar with KPI setting and delivery against them, leading in the collation of results and creation of evaluation documents.
Self & Team Management – you will build the respect and commitment of team members by developing a collaborative working relationship, delegating effectively and fairly.
Manager, Ticketing in London employer: Wasserman Media Group
Contact Detail:
Wasserman Media Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Ticketing in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, make sure to highlight your experience with client management and project planning. Use real examples to demonstrate how you've successfully managed relationships and delivered results.
✨Tip Number 3
Be prepared for anything! In this fast-paced world of sports and entertainment, things can change quickly. Practice thinking on your feet and come up with solutions for potential challenges you might face in the role. This will show employers that you’re adaptable and ready for anything.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your passion for sports and music, as well as your organisational skills. Let’s get you in the door!
We think you need these skills to ace Manager, Ticketing in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for sports, music, and entertainment shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and what we do at Wasserman.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that matches the job description. We’re looking for specific skills like client management and project planning, so don’t be shy about showcasing those!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate attention to detail, so make sure your application is well-structured and free of typos. A tidy application reflects your organisational skills, which are key for this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Wasserman Media Group
✨Know Your Client Management
Familiarise yourself with client management principles, as this role heavily involves developing and managing relationships. Be ready to discuss your past experiences in managing client accounts and how you’ve handled project timelines and budgets.
✨Showcase Your Organisational Skills
Since the job requires a high level of organisation and attention to detail, prepare examples that demonstrate your ability to juggle multiple tasks. Think of specific instances where you successfully managed tight deadlines and how you kept everything on track.
✨Demonstrate Your Communication Prowess
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might even want to prepare a short presentation using PowerPoint to showcase your skills.
✨Passion for Sports and Entertainment
Wasserman values a genuine interest in sports, music, and entertainment. Be prepared to share your passion and knowledge about these areas during the interview. This will help you connect with the interviewers and show that you’re a great fit for their culture.
