Manager, Guest Programme in London

Manager, Guest Programme in London

London Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage guest programmes for the FIFA World Cup 2026 and deliver unforgettable live experiences.
  • Company: Join Wasserman, a global leader in sports, music, and entertainment.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for international travel.
  • Why this job: Be part of a major global event and make a real impact in the industry.
  • Qualifications: 3-5 years in account management or event project management, with strong communication skills.
  • Other info: Flexible working hours and a chance to mentor junior team members.

The predicted salary is between 36000 - 60000 £ per year.

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We are a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.

Job Overview

We are looking for an experienced Account Manager to join our growing team on a fixed-term contract through August 2026, based at our London office. You will support Ticketing & Guest Management operations for the FIFA World Cup 2026, managing project development and operational delivery for one of our largest global clients. You will bring proven experience in client servicing, event project management, communication, and budgeting—with a passion for delivering world-class live experiences. Flexibility is key, as work will take place across the US, Canada, and Mexico.

What You Will Be Doing:

  • Support planning and execution of guest programs, including hotel and venue management, guest communications, gifting, and merchandise.
  • Assist with on-site delivery and event operations.
  • Prepare client-facing materials such as presentations, project plans, and event playbooks.
  • Manage third-party suppliers and coordinate across internal teams (creative, strategy, content, production).
  • Lead or support client meetings, communications, and reporting.
  • Track budgets, process invoices, and maintain project documentation.
  • Oversee and mentor junior team members.
  • Ensure projects meet agreed briefs, timelines, budgets, and KPIs.

What You Will Need:

  • 3–5 years' experience in account management or event project management, ideally within live events, sports, or hospitality.
  • Strong client service and communication skills, with confidence leading presentations and updates.
  • Demonstrated ability to manage multiple workstreams, suppliers, and stakeholders.
  • Detail-oriented, organized, and calm under pressure.
  • A true team player with a flexible, solutions-driven mindset.
  • Based in London, with the ability to travel internationally and work flexibly during event periods.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Manager, Guest Programme in London employer: Wasserman Media Group

Wasserman is an exceptional employer, offering a dynamic work environment at the heart of the sports, music, and entertainment industries. With a strong focus on employee growth and development, team members benefit from unique opportunities to work on high-profile global events like the FIFA World Cup 2026, all while being part of a collaborative and inclusive culture in the vibrant city of London.
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Contact Detail:

Wasserman Media Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager, Guest Programme in London

✨Network Like a Pro

Get out there and connect with people in the industry! Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Show Off Your Skills

When you get the chance to meet potential employers, make sure to highlight your experience in client servicing and event management. Bring along examples of your work, like presentations or project plans, to showcase your expertise and how you can add value to their team.

✨Be Flexible and Ready to Adapt

In this fast-paced world of sports and entertainment, flexibility is key! Be prepared to discuss how you can handle multiple projects and adapt to changing circumstances. Employers love candidates who can stay calm under pressure and find solutions on the fly.

✨Apply Through Our Website

Don’t forget to check out our website for the latest job openings! Applying directly through our site not only shows your interest but also gives you a better chance of being noticed by our hiring team. Let’s get you that dream job!

We think you need these skills to ace Manager, Guest Programme in London

Client Servicing
Event Project Management
Communication Skills
Budgeting
Flexibility
On-site Event Operations
Supplier Management
Team Coordination
Presentation Skills
Detail-Oriented
Organisational Skills
Calm Under Pressure
Solutions-Driven Mindset
Mentoring

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Manager, Guest Programme role. Highlight your experience in account management and event project management, especially in live events or hospitality. We want to see how your skills align with what we’re looking for!

Showcase Your Communication Skills: Since strong client service and communication are key for this role, don’t shy away from sharing examples of how you’ve successfully led presentations or managed client relationships. We love seeing how you connect with others!

Be Detail-Oriented: In your application, emphasise your organisational skills and attention to detail. Mention any experiences where you’ve managed multiple workstreams or budgets, as this will show us you can handle the pressure of event management.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Wasserman Media Group

✨Know Your Stuff

Before the interview, dive deep into Wasserman's work in sports, music, and entertainment. Familiarise yourself with their major clients and recent projects, especially those related to live events. This will not only show your enthusiasm but also help you connect your experience to their needs.

✨Showcase Your Experience

Prepare specific examples from your past roles that highlight your skills in account management and event project management. Be ready to discuss how you've successfully managed budgets, coordinated teams, and delivered exceptional client service in high-pressure situations.

✨Ask Smart Questions

Think of insightful questions to ask during the interview. Inquire about the challenges they face in managing guest programmes for large events like the FIFA World Cup. This demonstrates your interest in the role and helps you understand how you can contribute effectively.

✨Be a Team Player

Wasserman values collaboration, so emphasise your ability to work well with others. Share examples of how you've mentored junior team members or collaborated with different departments to achieve a common goal. This will show that you're not just a lone wolf but someone who thrives in a team environment.

Manager, Guest Programme in London
Wasserman Media Group
Location: London
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