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- Tasks: Lead ticketing operations for the FIFA World Cup 2026 and ensure an unforgettable guest experience.
- Company: Global entertainment management firm based in London with a passion for sports.
- Benefits: Flexible hours, travel opportunities, and a chance to work on a world-renowned event.
- Why this job: Be at the forefront of an iconic global event and shape unforgettable experiences.
- Qualifications: 7+ years of experience in ticket management and strong stakeholder skills.
- Other info: Exciting role with potential travel to the US and dynamic match day responsibilities.
The predicted salary is between 48000 - 72000 £ per year.
A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless guest experience.
Candidates should have:
- 7+ years of relevant experience
- Strong stakeholder management skills
- Fluency in English
This role may involve travel to the US and flexible hours, including match days.
Director of World Cup Ticketing & Guest Experience in London employer: Wasserman Media Group
Contact Detail:
Wasserman Media Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of World Cup Ticketing & Guest Experience in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend events related to ticketing and guest experience. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its past events. We want to impress them with our knowledge of their operations and how we can enhance the guest experience at the FIFA World Cup 2026.
✨Tip Number 3
Showcase your experience! Bring examples of your previous work in ticket management and stakeholder engagement to the table. We need to demonstrate how our skills align perfectly with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to making the World Cup an unforgettable experience!
We think you need these skills to ace Director of World Cup Ticketing & Guest Experience in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ticket management and guest experience. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Director role. Share specific examples of your past successes in ticketing operations and stakeholder management.
Showcase Your Passion: We love candidates who are passionate about sports and events! Make sure to convey your enthusiasm for the FIFA World Cup and how you can enhance the guest experience through your expertise.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Wasserman Media Group
✨Know Your Ticketing Inside Out
Make sure you’re well-versed in ticketing operations, especially for large-scale events like the FIFA World Cup. Brush up on your knowledge of ticket management systems and be ready to discuss how you would handle various scenarios that could arise during the event.
✨Showcase Your Stakeholder Skills
Since this role involves liaising with FIFA and clients, prepare examples of how you've successfully managed stakeholders in the past. Think about specific challenges you faced and how you navigated them to ensure a positive outcome.
✨Demonstrate Your Guest Experience Focus
Be ready to talk about how you would enhance the guest experience during the World Cup. Consider innovative ideas or strategies you’ve implemented in previous roles that improved customer satisfaction and engagement.
✨Prepare for Flexibility and Travel Questions
Given the nature of the role, expect questions about your availability for travel and flexible hours. Be honest about your willingness to adapt and share any relevant experiences where you successfully managed similar demands.
