At a Glance
- Tasks: Provide essential administrative support in a dynamic medical environment.
- Company: Join a leading university hospital dedicated to exceptional patient care.
- Benefits: Enjoy competitive pay, generous leave, and comprehensive health benefits.
- Other info: Hybrid work model with opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing valuable skills.
- Qualifications: 3 years of experience in a medical office and strong communication skills.
The predicted salary is between 29.91 - 29.91 £ per hour.
Location: SAINT LOUIS, MO 63110
Scheduled Hours: 40
Position Summary: This position is with the Biliary section of Division of Gastroenterology (Department of Medicine) and primarily consists of administrative support services for Biliary providers including patient calls, maintaining physician’s schedule/support and serving as Biliary float, assisting others within the administrative role and providing float coverage. The Biliary section consists of multidisciplinary teams that provide exceptional patient care to these populations. This position performs advanced secretarial duties, such as typing medical dictation, which requires substantial use of medical terminology. This position requires mandatory in-person training and some mandatory in-person meetings. Must be able to come into the office to pick up supplies as needed.
Primary Duties & Responsibilities:
- Transcribes medical documents such as physician’s letters, correspondence, nurse’s notes and manuscripts; if order entry in the electronic medical record is part of the job function, completes requisitions/orders per WashU guidelines.
- Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements and completes travel expense reports.
- Schedules appointments and procedures for patients.
- Prepares patient charts, including delivering workups.
- Greets visitors, answers telephone, takes messages and screens patient inquiries, providing information according to departmental procedures and policies.
- Serves as liaison between patients, physicians and staff, providing routine information to patient inquiries.
- Assists administrative/clinical staff during peak times, vacations/illnesses.
- Assists with retrieval and delivery of reports, films, etc.
- Other duties as assigned.
Working Conditions: Normal office environment. Patient care setting.
Physical Effort: Typically sitting at desk or table.
Equipment: Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications:
- Education: High school diploma or equivalent high school certification or combination of education and/or experience.
- Certifications / Professional Licenses: No specific certification/professional license is required for this position.
- Work Experience: Medical Office Setting (3 Years)
- Skills: Not Applicable
- Driver’s License: A driver’s license is not required for this position.
Preferred Qualifications:
- Education: Associate degree
- Certifications / Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
- Work Experience: No additional work experience unless stated elsewhere in the job posting.
- Skills: Communication, Decision Making, Medical Terminology, Microsoft Office, Software Packages, Working Independently
Grade: G07-H
Salary Range: $19.29 - $29.91 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions: For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation: If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening: All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement:
- Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit:
EEO Statement: Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Medical Secretary III (Hybrid) - Gastroenterology/Biliary in London employer: Washington University in St. Louis
Washington University in St. Louis is an exceptional employer, offering a supportive and collaborative work environment for Nurse Practitioners and Physician Assistants in the Hepatobiliary, Pancreatic, and Gastrointestinal Surgery team. With a focus on work-life balance, employees enjoy a predictable weekday schedule, generous vacation time, and comprehensive health benefits, alongside opportunities for professional growth through educational programs and research initiatives. The university's commitment to employee well-being is further exemplified by its family-friendly policies, including tuition coverage for employees and their dependents.
Contact Details:
Washington University in St. Louis Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary III (Hybrid) - Gastroenterology/Biliary in London
✨Get Involved with Local Health Initiatives
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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We think you need these skills to ace Medical Secretary III (Hybrid) - Gastroenterology/Biliary in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Washington University in St. Louis.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Washington University in St. Louis.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Washington University in St. Louis. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Washington University in St. Louis. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Washington University in St. Louis
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Washington University in St. Louis’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!