At a Glance
- Tasks: Manage customer accounts, reduce debt, and build strong relationships.
- Company: WASHCO, a leading laundry equipment supplier with strong values.
- Benefits: Generous leave, pension scheme, training opportunities, and wellbeing support.
- Other info: Flexible working options and a focus on work/life balance.
- Why this job: Join an innovative team and grow your career in a supportive environment.
- Qualifications: Experience with Sage/Dynamics and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
WASHCO is a leading company that supplies and distributes laundry equipment. We pride ourselves on high values and our commitment to our staff and customers alike. We're passionate about what we do, and it's important to us that we work responsibly; looking after our employees, supporting the communities we work in, and minimising our impact on the environment. We support, develop, and value our staff, giving them the opportunity to be the best they can be. We feel hard work should be rewarded, which is why our employee benefits include:
- Generous Maternity and Paternity
- An enhanced company pension scheme (subject to eligibility criteria)
- Generous holiday allowance calculated at 6.6 times your weekly contracted hours
- Training and Development programmes including fully funded apprenticeship opportunities
- Support for community projects
- Wellbeing support provided by the Retail Trust, which is free to use for all our employees
- Healthshield Cash Plan Life Insurance
- Discounted Gym membership
- Recognition for Long Service
We are looking for a motivated and experienced credit controller with a passion to succeed and develop their career. WASHCO is an exciting and innovative company that has redefined how laundry services and equipment are delivered across the UK. We are continuing to grow and invest in the future, integrating new technologies and striving for ultimate efficiency. As we evolve, this role will play a critical part in shaping and delivering service operations aligned with our strategic ambitions. We are passionate about innovation, people, and outstanding service—and we want you to grow with us.
What Does the Role Include?
- Reducing age debt to align with agreed targets
- Creating good lasting professional relationships with customers, ensuring customers are contacted prior to debt falling due
- Carrying out credit checks on customers and recommending an appropriate credit limit to the financial controller
- Review credit limits on a regular basis
- Dealing with queries in a timely manner in conjunction with departmental managers
- Reporting on potential problematic accounts to the financial controller during weekly meetings
- Manage accounts centralised in-box alongside your own
- Daily receipting across all bank accounts
- General administration activities and supporting the finance team when required (Invoicing/credit notes/portal uploads/Direct debit system)
What Skills and Experience Are Required?
- Knowledge of Sage/Dynamics
- Team player
- Excellent communication and organisational skills
- Ability to deal with high volume transactions
As a member of our friendly and energetic team, we are looking for an engaging personality to build rapport with colleagues, providing them with the best possible experience. You would be someone who shares our company values of Honesty, Respectfulness, Loyalty, and Accountability. When recruiting, we always look for individuals who share our values and can add their personality. We encourage our teams to bring forward their ideas and help contribute to our business. We are a company that values our staff and their work/life balance and therefore are happy to discuss flexible working opportunities to continue to gain specialist knowledge.
Credit Controller in Newbury employer: WASHCO
WASHCO is an exceptional employer that prioritises the well-being and development of its staff, offering generous benefits such as enhanced maternity and paternity leave, a robust pension scheme, and comprehensive training programmes. Our vibrant work culture fosters innovation and collaboration, allowing employees to thrive while contributing to our mission of delivering outstanding laundry services across the UK. With a strong commitment to community support and environmental responsibility, WASHCO provides a fulfilling and rewarding workplace for those looking to grow their careers in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role at WASHCO. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for that interview! Research WASHCO’s values and recent projects. Be ready to discuss how your skills align with their commitment to innovation and outstanding service. Show them you’re not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice your pitch! When you get the chance to chat with someone from WASHCO, whether it’s at a networking event or an informal meet-up, have a quick summary of your experience and why you’d be a great fit for their team. Keep it engaging and authentic!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the WASHCO family. Let’s get you that Credit Controller role!
We think you need these skills to ace Credit Controller in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with credit checks, managing accounts, and any relevant software like Sage or Dynamics. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the role and how you embody our values of honesty, respectfulness, loyalty, and accountability. Let us know why you’re excited about joining WASHCO and how you can contribute to our team.
Showcase Your Communication Skills:As a Credit Controller, excellent communication is key. In your application, demonstrate your ability to build relationships and handle queries effectively. Use clear and concise language to show us you can communicate well, both in writing and verbally.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our innovative team!
How to prepare for a job interview at WASHCO
✨Know Your Numbers
As a credit controller, you'll be dealing with financial data daily. Brush up on your knowledge of Sage or Dynamics, and be prepared to discuss how you've used these tools in previous roles. Showing that you can handle high volume transactions will impress the interviewers.
✨Build Rapport
WASHCO values strong relationships, so be ready to demonstrate your communication skills. Think of examples where you've successfully built relationships with customers or colleagues. This will show that you align with their company values of honesty and respectfulness.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with problematic accounts or managing queries. Prepare by thinking through past experiences where you've successfully navigated similar challenges, and be ready to share those stories.
✨Show Your Passion for Innovation
WASHCO is all about innovation and efficiency. Be prepared to discuss any ideas you have for improving processes or how you've embraced new technologies in your previous roles. This will highlight your enthusiasm for the role and your alignment with their strategic ambitions.
