At a Glance
- Tasks: Manage credit accounts, build customer relationships, and support the finance team.
- Company: WASHCO, a leading laundry equipment supplier with strong values.
- Benefits: Generous leave, enhanced pension, training opportunities, and wellbeing support.
- Other info: Flexible working options available to maintain work/life balance.
- Why this job: Join an innovative team and grow your career in a supportive environment.
- Qualifications: Experience with Sage/Dynamics and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
WASHCO is a leading company that supplies and distributes laundry equipment. We pride ourselves on high values and our commitment to our staff and customers alike. We're passionate about what we do, and it's important to us that we work responsibly; looking after our employees, supporting the communities we work in, and minimising our impact on the environment. We support, develop, and value our staff, giving them the opportunity to be the best they can be.
We feel hard work should be rewarded, which is why our employee benefits include:
- Generous Maternity and Paternity
- An enhanced company pension scheme (subject to eligibility criteria)
- Generous holiday allowance calculated at 6.6 times your weekly contracted hours
- Training and Development programmes including fully funded apprenticeship opportunities
- Support for community projects
- Wellbeing support provided by the Retail Trust, which is free to use for all our employees
- Healthshield Cash Plan Life Insurance
- Discounted Gym membership
- Recognition for Long Service
We are looking for a motivated and experienced credit controller with a passion to succeed and develop their career. WASHCO is an exciting and innovative company that has redefined how laundry services and equipment are delivered across the UK. We are continuing to grow and invest in the future, integrating new technologies and striving for ultimate efficiency. As we evolve, this role will play a critical part in shaping and delivering service operations aligned with our strategic ambitions. We are passionate about innovation, people, and outstanding service—and we want you to grow with us.
What Does the Role Include?
- Reducing age debt to align with agreed targets
- Creating good lasting professional relationships with customers, ensuring customers are contacted prior to debt falling due
- Carrying out credit checks on customers and recommending an appropriate credit limit to the financial controller
- Review credit limits on a regular basis
- Dealing with queries in a timely manner in conjunction with departmental managers
- Reporting on potential problematic accounts to the financial controller during weekly meetings
- Manage accounts centralised in-box alongside your own
- Daily receipting across all bank accounts
- General administration activities and supporting the finance team when required (Invoicing/credit notes/portal uploads/Direct debit system)
What Skills and Experience Are Required?
- Knowledge of Sage/Dynamics
- Team player
- Excellent communication and organisational skills
- Ability to deal with high volume transactions
- Engaging personality to build rapport with colleagues, providing them with the best possible experience
- Shares our company values of Honesty, Respectfulness, Loyalty, and Accountability
We encourage our teams to bring forward their ideas and help contribute to our business. We are a company that values our staff and their work/life balance and therefore are happy to discuss flexible working opportunities to continue to gain specialist knowledge.
Credit Controller employer: WASHCO
WASHCO is an exceptional employer that prioritises the well-being and development of its staff, offering generous benefits such as enhanced maternity and paternity leave, a robust pension scheme, and comprehensive training programmes. Our vibrant work culture fosters innovation and collaboration, allowing employees to thrive in their roles while contributing to meaningful community projects. With a commitment to sustainability and employee growth, WASHCO provides a rewarding environment for those looking to advance their careers in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role at WASHCO. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for that interview! Research WASHCO’s values and recent projects. Show us how your skills align with our commitment to innovation and outstanding service. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen and professional, plus it keeps you fresh in our minds as we make our decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the WASHCO family!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with credit checks, managing accounts, and any relevant software like Sage or Dynamics. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the role and how you embody our values of honesty, respectfulness, loyalty, and accountability. Let us know why you’re excited about joining WASHCO and how you can contribute to our team.
Showcase Your Communication Skills:As a Credit Controller, excellent communication is key. In your application, demonstrate your ability to build relationships and handle queries effectively. Use clear and concise language to show us you can communicate well, both in writing and verbally.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our innovative team!
How to prepare for a job interview at WASHCO
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of Sage or Dynamics, as well as any relevant financial regulations. Being able to discuss how you've successfully managed accounts or reduced debt in previous roles will show that you're the right fit for WASHCO.
✨Showcase Your Communication Skills
WASHCO values excellent communication, so be prepared to demonstrate how you build relationships with customers and colleagues. Think of examples where you've resolved queries or improved customer satisfaction. This will highlight your ability to work collaboratively and effectively within a team.
✨Align with Company Values
Familiarise yourself with WASHCO's core values: Honesty, Respectfulness, Loyalty, and Accountability. During the interview, share personal experiences that reflect these values. This will help you connect with the interviewers and show that you’re not just a good candidate, but a great cultural fit.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and WASHCO’s future plans. This shows your genuine interest in the company and helps you assess if it’s the right place for you to grow your career.
