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- Tasks: Support technical operations, ensuring quality and compliance of raw materials and products.
- Company: Join Wasabi, a thriving Asian food brand with exciting growth plans.
- Benefits: Enjoy free sushi, discounts, hybrid working, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in the food industry.
- Qualifications: Food-related degree or certificate preferred; strong IT and communication skills essential.
- Other info: Great career development opportunities in a fast-paced, innovative company.
The predicted salary is between 30000 - 42000 £ per year.
Founded in 2003, Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York. In 2019, we introduced Wasabi Home Bento, the grocery channel, launching exclusively in Sainsbury's. Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market, consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion.
As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Technical Assistant in our Central Production Unit in Park Royal.
Role Purpose: To provide technical support to the company, by undertaking tasks and duties associated with supplier assurance, raw material specification, legal labelling of finished products and updating of the site's operating system (Business Central). Ensuring ingredients and finished products are in line with the company's technical requirements & standards, along with required legal legislation. To ensure that all raw materials and suppliers consistently meet Wasabi's Quality, Safety, Legal and Sustainability Standards. Support the company's ESG objectives by identifying and implementing technical improvements that reduce environmental impact.
KEY RESPONSIBILITIES:
- To carry out risk assessment on all raw materials, escalating any issues to senior management.
- To ensure all raw materials' technical documentation e.g. specification, factory accreditation, CoA (certificate of analysis), HACCP/process flow documents etc. are accurate and up to date, maintaining systems and data to drive continuous improvements for products and quality management systems.
- To maintain the supplier portfolio of product specifications.
- To liaise with suppliers for any out of specification and non-conformance.
- To provide support for the introduction of new materials or suppliers.
- To provide support for any changes to existing raw materials or suppliers.
- To calculate and approve nutritional information for new product/product change using nutritional calculator and update the nutritional traffic light tracker.
- To calculate and score HFSS for loading the data to the retailer tracker.
- To check and approve legal information on artwork for pre-packed/own brand products.
- To assist customer service team in answering customer queries relating to raw materials and recipes.
- To support technically new/existing product development process, including allergen information for name card and guideline, ingredient and other legal information for product label or display etc.
- To co-operate with new product development, health & food safety and operation teams for information use in branches e.g. recipe card, shelf life and customer information etc.
- Update and maintain operational systems such as Business Central (BC) as required.
- To update and check the info to the brand bank website.
- To update and maintain the Master data, artwork folders and factory paperwork.
- To work with all required departments (procurement, food team, marketing etc.) providing technical information and support to ensure compliance against company standards and UK legislation.
THE CANDIDATE
- Graduate (food related) or food safety certificate is preferred.
- Knowledge of supplier assurance processes and UK/EU food labelling regulations including nutrition is desirable.
- Proficient IT skills are essential.
- HACCP Level 3 certification is desired but not essential.
- Excellent attention to detail, with the ability to process and analyse large volumes of data to ensure compliance with company standards.
- A logical and methodical approach to work, with strong problem-solving and decision-making skills, is highly valued.
- Strong communication skills, with the confidence to escalate issues to management and communicate with external suppliers.
- Effective time management and the ability to prioritise tasks in a fast-paced, high-pressure environment.
In return we provide:
- A great working environment.
- Pension scheme.
- Target Bonus.
- Refer A Friend Scheme.
- Free Sushi or hot food (vegan options available).
- 50% discount in our Branches.
- Employee Assistant Programme.
- Hybrid working model.
- Long Service Awards.
- Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings.
- Life Assurance.
- Electric Vehicle Scheme through Octopus.
- Cycle To Work.
- Free on-site parking.
- A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox.
- The opportunity to develop your skills within a growing company.
Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career.
COME ROLL WITH US!
Technical Assistant employer: Wasabi Sushi & Bento
Contact Detail:
Wasabi Sushi & Bento Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might have connections in the food industry. A personal recommendation can go a long way in landing that Technical Assistant role at Wasabi.
✨Tip Number 2
Prepare for the interview by researching Wasabi's values and their growth strategy. Show us you’re passionate about our mission to serve delicious Asian food and how you can contribute to our exciting journey!
✨Tip Number 3
Practice common interview questions related to food safety and supplier assurance. We want to see your knowledge shine, so be ready to discuss your understanding of UK/EU food labelling regulations and how you can help us maintain our high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Wasabi family.
We think you need these skills to ace Technical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Assistant role. Highlight any relevant food safety knowledge or supplier assurance experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about food safety and how you can contribute to Wasabi's growth. Be genuine and let your personality shine through!
Show Off Your Attention to Detail: Since this role involves handling technical documentation, make sure your application is free from typos and errors. It’s a great way to demonstrate your meticulous nature right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Wasabi Sushi & Bento
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety regulations and supplier assurance processes. Familiarise yourself with UK/EU food labelling laws, as well as the specifics of Wasabi's products. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Attention to Detail
During the interview, be ready to discuss how you've handled data analysis or compliance tasks in the past. Use specific examples to demonstrate your meticulous nature and how it has positively impacted your previous work. This is crucial for a Technical Assistant role!
✨Communicate Clearly
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing technical information. Be prepared to explain complex concepts in simple terms, as you may need to liaise with suppliers and other departments.
✨Be Ready for Problem-Solving Scenarios
Expect some situational questions that test your problem-solving abilities. Think of examples where you've had to make decisions under pressure or resolve issues quickly. Highlight your logical approach and how you prioritise tasks effectively in a fast-paced environment.