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- Tasks: Carry out repairs and maintenance on sushi production equipment across our restaurants.
- Company: Join Wasabi, a thriving Asian food brand with exciting growth plans.
- Benefits: Enjoy free sushi, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team ensuring food safety and operational efficiency.
- Qualifications: Experience in mechanical/electrical maintenance is a plus; training provided.
- Other info: Flexible hours, travel opportunities, and a chance to grow your skills.
The predicted salary is between 30000 - 42000 £ per year.
Founded in 2003, Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York. In 2019, we introduced Wasabi Home Bento, the grocery channel, launching exclusively in Sainsbury's. Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market, consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion.
As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Maintenance Technician to join our Central Production Unit. The role is based in Park Royal.
To carry out reactive repairs and planned preventative maintenance (PPM) on sushi production and preparation equipment across our restaurants and Central Production Unit (CPU). The role ensures equipment reliability, food safety, and operational efficiency, supporting the smooth running of daily sushi production. Based in Park Royal with regular travel to all Wasabi restaurants nationwide.
KEY RESPONSIBILITIES:- Technical maintenance
- Visit retail restaurants and the CPU to diagnose, repair and service sushi production and preparation equipment.
- Perform planned preventative maintenance to minimise breakdowns and downtime.
- Carry out fault-finding using hand tools, test equipment, and electrical/mechanical diagnostic techniques.
- Repair equipment returned from restaurants, so it is ready to be used as swap-out (floating stock).
- Support on other projects, such as new equipment trials and evaluation as required.
- Plan and prioritise workload, liaising with branch managers and production teams to schedule visits and minimise disruption to production.
- Maintain accurate service records, parts usage, and branch visit logs using the company’s maintenance reporting system (Pronett).
- Keep asset data up to date using company asset database.
- Manage stock of spare parts, tools, and consumables effectively.
- Support continuous improvement by identifying recurring faults and proposing technical or procedural solutions.
- Ensure all maintenance work is completed safely, to a high standard, and in compliance with food hygiene and health & safety regulations.
- Carry out Portable Appliance Testing (PAT) on equipment (training can be provided).
- Provide basic guidance or training to restaurant and kitchen teams on correct machine operation and day-to-day care.
- Escalate any health and safety or food safety concerns promptly.
- Help our Net Zero goal by keeping equipment running efficiently and reporting any issues that waste energy or gas.
- Support Sustainable Sourcing by using approved suppliers and parts and repairing equipment where possible instead of replacing it.
- Support our Reduce Waste goal by avoiding breakdowns that cause food waste and by following recycling and waste-separation rules.
- Support our Socially Responsible goal by working safely, being fair and respectful, and helping to create an inclusive workplace.
- Skills and experience
- Experience in mechanical and/or electrical maintenance; experience in food production, hospitality or a similar environment is helpful but not essential.
- Ability to diagnose and resolve equipment faults safely and efficiently.
- Good communication skills, able to explain technical issues in straightforward language.
- Strong organisational skills: able to plan routes, manage workload independently and keep accurate records.
- Comfortable using basic IT systems (e.g. email, maintenance reporting tools, asset databases).
- Strong focus on hygiene, safety, quality and customer service.
- Interest in sustainability, reducing waste and supporting company ESG goals.
- Recognised engineering qualification (e.g. NVQ Level 3, City & Guilds, or equivalent in Electrical or Mechanical Engineering) desirable, or equivalent practical experience.
- Food hygiene and/or health and safety training desirable.
- PAT testing qualification desirable, or willingness to complete training.
- Reliable, self-motivated and comfortable working with minimal supervision.
- Flexible and willing to travel regularly between sites using public transport (travel card provided).
- Willing to work occasional weekends or out-of-hours to support urgent repairs, with notice where possible.
- Collaborative and solution-focused, with a positive approach to working with different teams and departments.
In Return we provide:
- A great working environment
- Pension scheme
- Target Bonus
- Refer A Friend Scheme
- Free Sushi or hot food (vegan options available)
- 50% discount in our Branches
- Employee Assistant Programme (a service providing health and wellbeing support)
- Long Service Awards
- Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings
- Life Assurance
- Electric Vehicle Scheme through Octopus
- Cycle To Work
- Free on-site parking
- A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox
- The opportunity to develop your skills within a growing company.
Our people make us who we are. If you’re looking for an exciting challenge and this sounds like the job for you, please apply today as we can’t wait to hear from you.
COME ROLL WITH US!
Maintenance Technician employer: Wasabi Sushi & Bento
Contact Detail:
Wasabi Sushi & Bento Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician
✨Tip Number 1
Get to know the company! Before your interview, dive into Wasabi's mission and values. Understanding their vision for delicious Asian food will help you connect your skills as a Maintenance Technician to their goals.
✨Tip Number 2
Show off your problem-solving skills! Be ready to discuss specific examples of how you've diagnosed and fixed equipment issues in the past. This will demonstrate your ability to keep things running smoothly at Wasabi.
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows you're genuinely interested and helps you figure out if Wasabi is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Wasabi family right from the start!
We think you need these skills to ace Maintenance Technician
Some tips for your application 🫡
Show Your Technical Skills: When you're writing your application, make sure to highlight any mechanical or electrical maintenance experience you have. We want to see how you can diagnose and resolve equipment faults, so don’t hold back on those details!
Keep It Clear and Concise: We love good communication! Use straightforward language to explain your technical skills and experiences. Avoid jargon where possible, and make it easy for us to understand how you can contribute to our team.
Demonstrate Your Organisational Skills: Since planning and managing workload is key in this role, share examples of how you've successfully organised tasks in the past. This will show us that you can handle the responsibilities of a Maintenance Technician with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Wasabi Sushi & Bento
✨Know Your Equipment
Familiarise yourself with the types of sushi production and preparation equipment you'll be working on. Brush up on common faults and maintenance practices, so you can confidently discuss your experience and how you would approach repairs during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've diagnosed and resolved equipment issues. Be ready to explain your thought process and the steps you took to ensure minimal downtime, as this will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since good communication is key in this role, think about how you would guide restaurant teams on machine operation or safety protocols, and be prepared to share these examples during your interview.
✨Emphasise Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. Share specific strategies you use to keep accurate records and plan your visits effectively, as this will show that you're capable of handling the logistical aspects of the job.
