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- Tasks: Manage firearm licensing applications and ensure compliance with regulations.
- Company: Join a dedicated team supporting public safety through effective firearms licensing.
- Benefits: Enjoy a full-time role with opportunities for professional development and teamwork.
- Why this job: Make a real impact in community safety while developing valuable skills.
- Qualifications: 5 GCSEs including English; experience in administration and customer service required.
- Other info: Ideal for detail-oriented individuals who thrive under pressure.
The predicted salary is between 30000 - 42000 £ per year.
Job Purpose: To provide a case management and file building function in relation to the issue of basic firearm/shotgun certificates ensuring continuity of support and compliance with Force and legislative standards for the firearms licensing process.
Main Responsibilities:
- To update, analyse and interrogate IT record and intelligence systems in accordance with Force policy, Management of Police Information (MoPI) and national guidelines.
- Process all grant/renewal applications for certificates through the updating of NFLMS with application details, photos and fees.
- To ensure effective processing of basic firearm/shotgun applications and any other certificate maintenance tasks in order to progress the matter to conclusion.
- To make an initial assessment of threat of harm and vulnerability and grade each incident in accordance with extant guidelines and Force procedures.
- To obtain statements/conduct enquiries by telephone where appropriate.
- To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
Person Specification:
- Knowledge: 5 Grade A - C GCSEs (or equivalent) including English
- Experience: Previous experience of administration processes; Experience of gathering and collating information using appropriate questioning techniques and creating and maintaining accurate records; Experience working as part of a team in a customer service environment, managing a high and varied workload.
- Key Skills: Proven ability to communicate both orally and in written form with a wide range of people; Competent in the use of IT, including Microsoft packages; Proven ability to work under pressure towards deadlines; Ability to read and understand complex instructions.
Firearms Licensing Caseworker - Full Time employer: Warwickshire Police
Contact Detail:
Warwickshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Firearms Licensing Caseworker - Full Time
✨Tip Number 1
Familiarise yourself with the firearms licensing process and relevant legislation. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your IT skills, especially with Microsoft packages. Being proficient in these tools is crucial for managing applications and maintaining accurate records, which are key responsibilities of the role.
✨Tip Number 3
Practice your communication skills, both verbal and written. You’ll need to interact with a variety of people and convey complex information clearly, so being articulate will set you apart.
✨Tip Number 4
Gain experience in customer service or administrative roles if you haven't already. This will help you develop the ability to manage a varied workload and work effectively as part of a team, which is essential for this position.
We think you need these skills to ace Firearms Licensing Caseworker - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Firearms Licensing Caseworker position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative experience, particularly in case management or customer service. Provide specific examples of how you've gathered and collated information effectively.
Demonstrate Communication Skills: Since the role requires strong communication abilities, ensure your application showcases your written communication skills. Use clear and concise language, and consider including examples of how you've successfully communicated with diverse individuals.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Firearms Licensing Caseworker.
How to prepare for a job interview at Warwickshire Police
✨Know Your Firearms Licensing Basics
Familiarise yourself with the firearms licensing process and relevant legislation. Understanding the key responsibilities of a Firearms Licensing Caseworker will help you demonstrate your knowledge and commitment during the interview.
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in administration and how it relates to the role. Highlight specific examples where you've successfully managed records, processed applications, or worked under pressure to meet deadlines.
✨Demonstrate Effective Communication
Since the role requires interaction with various stakeholders, practice articulating your thoughts clearly. Prepare to give examples of how you've effectively communicated both orally and in writing in past roles, especially in customer service settings.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle sensitive situations, such as assessing threats or vulnerabilities. Think of scenarios from your past experiences where you had to make critical decisions and be ready to explain your thought process.
