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- Tasks: Support road safety by managing camera offences and processing data efficiently.
- Company: Join the Warwickshire Road Safety Unit, dedicated to making roads safer for everyone.
- Benefits: Enjoy flexible working options and a competitive salary with opportunities for growth.
- Why this job: Make a real impact on road safety while developing valuable skills in a supportive environment.
- Qualifications: GCSEs in English and Maths; teamwork and customer service experience preferred.
- Other info: Candidates will undergo vetting and credit checks; diversity is encouraged.
The predicted salary is between 24222 - 25626 £ per year.
Location: Rugby
Contract Type: Permanent
Employment Type: Full Time
Salary: £24,222.00 - £25,626.00
Closing Date: 12 midday 06-June
Note: Those currently eligible on the redeployment register will be given prior consideration.
Role Overview
The main purpose of this role is to provide efficient clerical and administrative support to progress camera offences, from identification to disposal, including issuing Notices of Intended Prosecution.
Main Responsibilities
- Retrieve information from various Camera Detection Devices and media.
- View, process, and interpret offences accurately, performing secondary checks if necessary.
- Input data onto systems such as EROS/Pentip.
- Update and validate offence records for Notices of Intended Prosecution and Section 172 requests, ensuring compliance with legislative and organisational standards.
- Check and correct data errors using Police systems.
- Respond appropriately to written or telephone requests for information from notice recipients, offenders, third parties, solicitors, courts, and other stakeholders.
- Provide information in accordance with protocols and legal requirements, maintaining security and meeting deadlines.
- Manage out-of-court disposal options, including driver retraining courses and fixed penalty outcomes.
- Research offender details to ensure all records are complete and updated across Force and National IT systems.
- Prepare prosecution files within set timescales, adhering to Single Justice Procedures. May be required to give evidence in court.
- Undertake other duties as appropriate to the role’s level and responsibilities.
Knowledge and Qualifications
- Minimum Grade GCSE or equivalent in English and Maths.
- Interest or knowledge of road safety and casualty reduction.
- Experience in teamwork.
- Ability to process information accurately and efficiently.
- Experience working in a customer service environment.
Key Skills
- Ability to meet strict deadlines and manage workload effectively.
- Accurate data input, filing, and retrieval skills.
- Effective communication skills.
- Proficiency in IT, including Microsoft Office or equivalent.
We are committed to diversity and encourage applicants from all community sections. Successful candidates will undergo vetting and credit checks. We support flexible working options, including compressed hours.
Caseworker – Warwickshire Road Safety Unit employer: Warwickshire Police
Contact Detail:
Warwickshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker – Warwickshire Road Safety Unit
✨Tip Number 1
Familiarise yourself with the specific camera detection devices and systems mentioned in the job description, like EROS and Pentip. Understanding how these systems work will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of road safety regulations and casualty reduction strategies. Being able to discuss current trends or recent changes in legislation can demonstrate your commitment to the field and make you a more appealing candidate.
✨Tip Number 3
Highlight any previous experience you have in customer service or administrative roles. Be prepared to share specific examples of how you've effectively managed workloads and met deadlines, as these skills are crucial for the Caseworker position.
✨Tip Number 4
Practice your communication skills, both written and verbal. Since you'll be responding to various stakeholders, being able to convey information clearly and professionally will be key to your success in this role.
We think you need these skills to ace Caseworker – Warwickshire Road Safety Unit
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Caseworker position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: Emphasise any previous experience in clerical or administrative roles, especially those involving data processing or customer service. Use specific examples to demonstrate your ability to manage workloads and meet deadlines.
Showcase Your Skills: Make sure to mention your proficiency in IT, particularly with Microsoft Office or similar software. Highlight your effective communication skills and your ability to work as part of a team, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for the Caseworker position.
How to prepare for a job interview at Warwickshire Police
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Caseworker in the Warwickshire Road Safety Unit. Familiarise yourself with the processes involved in handling camera offences and the importance of compliance with legal standards.
✨Demonstrate Attention to Detail
Since the role involves accurate data input and processing, be prepared to discuss your experience with data management. Highlight any previous roles where attention to detail was crucial, and provide examples of how you ensured accuracy in your work.
✨Showcase Your Communication Skills
Effective communication is key in this role, especially when dealing with various stakeholders. Be ready to share examples of how you've successfully communicated complex information in previous jobs, whether in writing or verbally.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle stressful situations. Think of scenarios related to customer service or data management where you had to meet strict deadlines or resolve conflicts.
