Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage ticketing systems and optimise experiences for cricket fans at Edgbaston Stadium.
- Company: Join the Warwickshire County Cricket Club, a hub of cricket excitement.
- Benefits: Enjoy perks like free parking, private healthcare, and wellness weeks.
- Why this job: Be part of thrilling matchdays and make a real impact in sports.
- Qualifications: Experience with ticketing systems and strong communication skills are essential.
- Other info: Dynamic team environment with great career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Join our team at Warwickshire County Cricket Club as a Ticketing Systems Administrator and play a key role in delivering seamless ticketing and membership experiences at Edgbaston Stadium. In this 12-month fixed-term role, you will manage and optimise our ticketing platforms, including Secutix and HID access control, working closely with internal teams, external partners, and the digital team to ensure tickets are available securely and efficiently. You will be involved in matchday operations, supporting the Supporter Services Team, maintaining accurate stadium manifests; including new stands and facilities for the 2027 season, and providing reporting to support both operational and strategic decision-making.
Responsibilities
- Manage and optimise ticketing platforms (Secutix) and HID access control.
- Support matchday operations and the Supporter Services Team.
- Maintain accurate stadium manifests, including new stands and facilities for the 2027 season.
- Provide reporting to support operational and strategic decision-making.
Qualifications
- Experience managing ticketing systems, ideally within sports or live entertainment.
- Hands-on knowledge of Secutix is highly desirable.
- Strong problem-solving skills, excellent communication, and a collaborative approach to working with diverse stakeholders.
- Commitment to delivering exceptional customer experiences and representing the Club's values through the PRIDE principles.
Benefits and Why Join Us
- Engaging Environment: Immerse yourself in the exciting world of cricket, surrounded by individuals who are dedicated to the sport.
- Cutting-Edge Facilities: Work at Edgbaston Stadium, a world-class facility that hosts some of the most thrilling cricket and live events.
- Exciting Benefits: Enjoy perks like free on-site parking, enhanced pension contributions, private healthcare, Christmas shutdown, wellness week, and more!
- Career Development: Grow your career with development opportunities and the chance to make your mark in the cricket industry.
- Team Spirit: Join a team that celebrates success, supports one another, and makes a real impact.
Application Details
Apply now. Ready to take the plunge into an exciting career with WCCC? Complete the application form by Sunday 1 March 2026. If you have any difficulties accessing the form, need it in a different format, or require specific adjustments during the recruitment process, please contact recruitment@edgbaston.com.
Legal and Safeguarding
All applicants must have the legal right to work in the UK. Warwickshire Cricket are unable to sponsor work visas. Before employment commences, successful candidates will be required to provide evidence of their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Disability Confident Committed
Warwickshire Cricket is a Disability Confident committed employer, dedicated to ensuring a fair and accessible hiring process for all applicants. Any disabled applicant who meets the essential criteria for a vacancy will be offered an interview.
Equal Opportunities in Employment Policy Statement
We will ensure that all existing and potential employees receive equal consideration and are committed to eliminating unlawful or unfair discrimination on grounds of gender, race, disability, ethnic and national origin, nationality, sexuality, marital status, responsibility for dependants, religion, trade union activity and age. Warwickshire Cricket will take active steps to reflect the City's population. Personal data (including Equality, Diversity, and Inclusion information) will be anonymised and not reviewed during shortlisting to ensure fair selection.
Safeguarding Statement
Warwickshire Cricket is committed to safeguarding in cricket. Roles involving Regulated Activity or interaction with children, young people or vulnerable adults require ECB DBS clearance before taking up the role.
Safer Recruitment Statement
Warwickshire Cricket is committed to safe and inclusive recruitment practices to ensure all staff and volunteers are appropriate for their roles.
Ticketing Systems Administrator in Birmingham employer: Warwickshire County Cricket Club
Contact Detail:
Warwickshire County Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Systems Administrator in Birmingham
✨Tip Number 1
Get to know the ticketing systems inside out! If you’ve got experience with Secutix, make sure to highlight that in conversations. We want to see your passion for optimising ticketing platforms and how you can bring that expertise to the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Warwickshire County Cricket Club on LinkedIn. Ask them about their experiences and any tips they might have. This could give you valuable insights and help you stand out during interviews.
✨Tip Number 3
Prepare for matchday scenarios! Think about how you would handle ticketing issues or customer queries during a busy matchday. We love candidates who can demonstrate problem-solving skills and a commitment to exceptional customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Edgbaston Stadium. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Ticketing Systems Administrator in Birmingham
Some tips for your application 🫡
Show Your Passion for Cricket: Let us know why you're excited about working in the cricket industry! Share your love for the game and how it aligns with our values at Warwickshire County Cricket Club.
Highlight Relevant Experience: Make sure to showcase any experience you have with ticketing systems, especially Secutix. We want to see how your skills can help us deliver seamless ticketing experiences!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so make it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate!
How to prepare for a job interview at Warwickshire County Cricket Club
✨Know Your Ticketing Systems
Make sure you brush up on your knowledge of ticketing systems, especially Secutix. Familiarise yourself with its features and functionalities, as well as any recent updates or changes. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly in managing ticketing platforms or during matchday operations. Highlight your ability to think on your feet and collaborate with diverse teams to find effective solutions.
✨Understand the Club's Values
Familiarise yourself with the PRIDE principles of Warwickshire County Cricket Club. Be ready to discuss how you can embody these values in your work, especially when it comes to delivering exceptional customer experiences and supporting the team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team dynamics, and future projects at Edgbaston Stadium. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
