Workforce Systems Support & Data Quality Analyst

Workforce Systems Support & Data Quality Analyst

Full-Time 27000 - 33000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide first-line IT support for workforce systems and improve data quality.
  • Company: Warwickshire County Council, dedicated to serving the community.
  • Benefits: Competitive salary, job stability, and opportunities for professional growth.
  • Other info: Join a supportive team in a dynamic public-sector environment.
  • Why this job: Make a difference in public service while developing your IT skills.
  • Qualifications: Customer-focused mindset and basic IT support experience.

The predicted salary is between 27000 - 33000 Β£ per year.

Warwickshire County Council is seeking an customer-focused IT support analyst to provide first-line support for core workforce systems such as i Trent and Hornbill.

You will maintain accurate records, resolve issues, and contribute to data quality improvements across the service.

You will communicate clearly with customers via CRM, phone and instant messaging, collaborating with the team to shape service delivery and ensure timely data updates in a public-sector environment.

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Workforce Systems Support & Data Quality Analyst employer: Warwickshire County Council

Warwickshire County Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for Family Support Workers. With a strong emphasis on employee wellbeing, generous annual leave, and opportunities for professional growth, our team is passionate about making a meaningful impact in the lives of children and families across Warwickshire. Join us to be part of a collaborative culture that values your contributions and prioritises the voices of young people in care.

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Contact Details:

Warwickshire County Council Recruitment Team

We think you need these skills to ace Workforce Systems Support & Data Quality Analyst

Customer Service Skills
IT Support
Data Quality Management
Record Keeping
Problem Resolution
Communication Skills
Collaboration