At a Glance
- Tasks: Support schools with reading resources and provide excellent customer service.
- Company: Join Warwickshire County Council, a supportive and inclusive workplace.
- Benefits: Generous pension, agile working, annual leave, and discounts.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a difference in children's education while developing your skills.
- Qualifications: 4 GCSEs at grade C or above, including English and Maths.
The predicted salary is between 24000 - 36000 £ per year.
You will have an interest in both education and children and young people's literature. You will be joining a service that provides expertise, advice and resources to support reading and teaching in schools.
The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
We recommend submitting your application as soon as possible. We don’t want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application.
- 4 GCSE passes, grade C or above or equivalent, to include English and Maths
- Good numeracy and literacy which includes the ability to work with decimal numbers and the ability to sort alphabetically
- Experience of working with members of the public in a customer service environment
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants.
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Customer Services Assistant (Schools Library Service) in Warwick employer: Warwickshire County Council
Warwickshire County Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment where employees are valued and encouraged to thrive. With a strong commitment to employee growth, generous benefits including a robust pension scheme, agile working options, and ample annual leave, we ensure that our staff can balance their professional and personal lives while making a meaningful impact in the community. Join us in shaping the future of education and supporting young people's literature in a vibrant and dynamic setting.
Contact Details:
Warwickshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Assistant (Schools Library Service) in Warwick
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Warwickshire County Council just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Warwickshire County Council. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Customer Services Assistant (Schools Library Service) in Warwick
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Customer Services Assistant (Schools Library Service) role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Warwickshire County Council, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Warwickshire County Council
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Warwickshire County Council, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Warwickshire County Council, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
