Apprentice Policy Support Officer in Leek Wootton

Kick-start your career with Warwickshire County Council as an Apprentice Policy Support Officer and become part of a friendly, supportive team making a real difference. In this hands-on role, you'll help keep things running smoothly by supporting day-to-day activities, working with data, helping organise reports, and getting involved in exciting projects that shape local services. You'll build valuable skills in organisation, communication, and problem-solving while learning how a professional team works behind the scenes. You won't just be watching from the sidelines - you'll play an active part in planning projects, organising meetings, tracking progress, and working with colleagues and partners. It's a great chance to get real experience, grow your confidence, and see the impact of your work first-hand.

Responsibilities

• Working collaboratively with colleagues, stakeholders and elected Members, the postholder will support the development and delivery of policy across the Highways Service, ensuring alignment with statutory requirements and corporate priorities.
• You will help translate policy into clear, practical guidance and contribute to briefings, reports and communications that support informed decision-making and consistent service delivery.

Qualifications

• No prior experience is required – we are looking for someone who is enthusiastic about learning new skills, committed to delivering excellent service, and eager to be part of a collaborative team.
• You'll be a confident communicator with the ability to organise your workload, manage priorities effectively, and use standard IT applications such as Microsoft Office and email.

About the Team

The Policy, Project and Assurance Team sits at the heart of County Highways, driving the development of clear, robust policy and ensuring services are delivered effectively, transparently and in line with legislative and strategic priorities. Working across a wide network of stakeholders, including colleagues, partners and elected Members, the team plays a key role in communicating complex information clearly and supporting informed decision-making at all levels. The team plays a pivotal role in shaping and supporting the delivery of key projects and programmes, helping turn strategic ambition into tangible outcomes. Through its assurance function, it promotes a culture of continuous improvement, identifying risks and ensuring high-quality, accountable service delivery, all within established governance frameworks.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required. You must be able to speak and provide advice in accurate spoken English to the public.

Apprenticeship & Future Path

This position is aligned with the Level 3 Business Administrator apprenticeship, delivered by Heart of England Training. Upon completion of this apprenticeship, the postholder will progress to a permanent Business Support Officer role.

Benefits

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision. Your future matters to us: we provide a generous pension scheme which includes an employer contribution rate of typically around 19 per cent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.