Automation and AI Governance Officer

In this role, you will:

• Support the operation and delivery of the Council's automation and AI governance, including Power Apps, Power Automate and Copilot.
• Carry out administration of governance processes, ensuring onboarding, approvals, controls and documentation are completed consistently and accurately.
• Maintain and configure Power Platform Admin Centre in line with agreed governance arrangements.
• Apply and manage data loss prevention (DLP) policies and other platform controls to support secure and compliant use.
• Maintain accurate records of environments, automations and AI-enabled assets, ensuring information is suitable for audit and assurance purposes.
• Monitor platform usage, compliance indicators, adoption trends and licensing data using Power Platform Admin Centre tooling, identifying issues and escalating where required.
• Produce management information and reports to support assurance, governance and decision making.
• Work with Cyber Security, Information Governance and ICT teams to ensure risks are identified and managed appropriately.
• Support continuous improvement of automation and AI governance processes, documentation and ways of working.
• Investigate issues and support resolution, escalating where needed.
• Contribute to policy, standards and process development relating to automation and AI.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

You’ll bring:

• A proactive and reliable approach, with a willingness to develop technical knowledge.
• Good general IT skills and familiarity with digital systems, platforms or tools relevant to the role.
• Experience working in an ICT or digital environment, or equivalent practical experience.
• The ability to interpret information and apply structured thinking to solve problems.
• Good communication skills, with the ability to explain technical or process-related information clearly to non-technical users.
• The ability to organise and prioritise your own workload, managing competing demands.
• An understanding of governance, risk and compliance principles in a digital or ICT setting.
• Experience contributing to or following policies, standards and procedures.

Desirable:

• Experience working with or supporting an automation and AI governance function, or similar capability.
• Awareness of Microsoft Power Platform Admin Centre or similar technologies.
• Experience working alongside Cyber Security or Information Governance teams.
• Understanding of public sector or local authority environments.
• Evidence of self-directed learning or developing skills in new technologies or tools.

Benefits:

Your future matters to us. We provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.