At a Glance
- Tasks: Support and improve the University's Apple device environment, ensuring seamless user experiences.
- Company: Join a leading university with a commitment to innovation and inclusivity.
- Benefits: Enjoy competitive salary, generous holidays, flexible working, and excellent development opportunities.
- Other info: Be part of a diverse team that values growth and inclusivity.
- Why this job: Make a real impact on tech services while developing your skills in a collaborative team.
- Qualifications: Experience with Apple devices and a passion for problem-solving and user support.
The predicted salary is between 32000 - 46970 £ per year.
The End User Device Specialist (Apple) will help operate, support and continually improve the University's Apple end-user computing environment, supporting macOS, iOS and iPadOS devices used across teaching, research and professional services. You will work across the Apple device lifecycle, including device enrolment, configuration, application delivery, operating system updates, security, compliance and troubleshooting. Using technologies such as Jamf Pro and Apple School Manager, you will help ensure Apple devices can be deployed and managed securely, consistently and efficiently.
You will work closely with colleagues across the wider End User Devices team, contributing your Apple expertise while also developing knowledge across other endpoint technologies and services. This is a hands-on technical role with opportunities to improve existing processes, introduce automation and contribute to the future development of the University's Apple device-management services.
About You
You will have practical experience supporting or managing Apple devices, ideally within a large or complex environment. You should have a good understanding of macOS and Apple device management, with experience in areas such as device enrolment, configuration profiles, application deployment, operating system updates and troubleshooting. Experience with Jamf Pro, Apple School Manager, Automated Device Enrolment, shell scripting and application packaging would be particularly valuable.
You will enjoy investigating technical problems and finding practical ways of improving the user experience and making device management more efficient. You will be comfortable working collaboratively with other technical specialists, documenting solutions and sharing your knowledge with colleagues. You do not need to know every technology we use. We are looking for someone with strong Apple technical knowledge, good problem-solving skills and an enthusiasm for developing their skills as our endpoint services evolve.
About the Department
The End User Devices team within the Information and Digital Group is responsible for the technologies and services that enable staff and students to use university-managed devices securely and effectively. The team supports a large and diverse endpoint estate spanning Windows, macOS, iOS/iPadOS and Linux, using modern management platforms and automation to deliver secure, reliable and user-focused services.
You will join a multi-skilled engineering team working across areas including device management, operating system deployment, application delivery, endpoint security, automation and the ongoing development of modern device-management services. For the Apple estate, you will help develop and improve services based around technologies such as Jamf Pro and Apple School Manager, while working closely with colleagues responsible for Microsoft Intune, Windows and Linux platforms.
The team is continuing to modernise its approach to endpoint management, giving you the opportunity to influence how our Apple services evolve rather than simply maintaining an established service.
We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities. We recognise the importance of a healthy work/life balance and offer you access to flexible working.
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential.
We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding. We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation.
The University currently holds a Race Equality Charter Bronze Award, Athena Swan Silver Award and a Disability Smart Bronze Award. Further information on all of the University's Awards and Accreditations can be found here.
The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.
Disclosure & Barring Service (DBS)
The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with. In line with the DBS Code of Practice, the successful candidates for any roles involving regulated activity will be subject to a DBS check at the appropriate level. The University will take all necessary measures to ensure that any individual subject to a barring order does not undertake any work with the barred group specified (i.e. children and/or adults). We expect all employees, volunteers, and partners to share our commitment to safeguarding.
Right to Work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.
End User Device Specialist (Apple) in Coventry employer: Warwick
As an Assistant Professor in Cyber Security, you will join a dynamic and innovative academic environment that prioritises teaching excellence and student engagement. Our institution offers robust professional development opportunities, a collaborative work culture, and access to cutting-edge resources, all set in a vibrant location that fosters both personal and professional growth. We are committed to nurturing talent and providing a supportive atmosphere where educators can thrive and make a meaningful impact on the next generation of cyber security professionals.
StudySmarter Expert Advice🤫
We think this is how you could land End User Device Specialist (Apple) in Coventry
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Warwick values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Warwick might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Warwick!
✨Direct Apply to Warwick
Let's not forget to apply directly through the Warwick website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace End User Device Specialist (Apple) in Coventry
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Warwick.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Warwick. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Warwick
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
