At a Glance
- Tasks: Lead a team to ensure safe and efficient maintenance of university buildings and infrastructure.
- Company: Join the University of Warwick, a top-ranked research institution.
- Benefits: Attractive salary, generous holiday, flexible working, and excellent development opportunities.
- Other info: Dynamic role with opportunities for career growth and a commitment to inclusion.
- Why this job: Make a real impact on campus operations while fostering a culture of improvement.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 58225 - 67468 £ per year.
Location: University of Warwick Campus, Coventry
Department: Estates - Maintenance
Position Type: Permanent
Salary: £58,225 to £67,468 per annum
About the Role
The role is to manage a team to ensure the safe, compliant, efficient operation and maintenance of all University buildings, building systems and infrastructure, and relevant external public realm. Ensure the efficient and effective delivery of reactive, planned and statutory maintenance function, including providing an emergency reactive service for all building disciplines across all University operated properties. To ensure that buildings are statutory compliant, well maintained, and operational – including long-term capital planning and delivery. To provide and coordinate small scale improvement works through in-house labor and contractors. To ensure that the campus mechanical and electrical infrastructure are safe, fit-for-purpose, and resilient. Lead and develop the team, fostering a culture of accountability, continuous improvement, and customer focus, to deliver a high-quality service. Postholder will need to work on an out-of-hour call rota with other team members on basis of 24/7 availability 1 week in 4 (13 weeks per annum).
About You
To lead the design, review, and implementation of systems and working practices to deliver a safe, cost-effective, customer-focused Hard FM service across a growing and technically complex campus. Direct the delivery of all Hard FM services, including statutory and planned maintenance, ensuring compliance, robust audit trails, and operational effectiveness. Manage University-wide maintenance requirements, developing annual operational plans, securing budgets, and determining optimal in-house vs. outsourced service models. Oversee contractor management, ensuring induction, competence, compliance, and value-for-money performance. Implement and monitor KPIs covering productivity, customer service, carbon reduction, resource efficiency, safety, and continuous improvement; act as Responsible/Approved Person (RP/AP) for designated statutory areas. Develop maintenance policies, systems, and procedures that ensure quality, efficiency, safety compliance, and value for money. Manage external maintenance and operational contracts where required. Oversee and manage the department’s emergency response arrangements to maintain required service levels. Ensure business cases justify decisions about method of delivery (out-sourced/in-sourced) to provide the best quality of service and/or access to specialist skills/knowledge within budget to ensure compliance. To ensure there are processes to manage and oversee the work of external contractors.
What we Offer
- An attractive pension scheme.
- 30 days holiday plus University Christmas closure.
- Generous parental/adoption leave policy.
- Onsite childcare facilities.
- Excellent learning and development opportunities.
- Access to flexible working arrangements.
- Hybrid working arrangements that combine office-based and remote working.
Our Commitment to Inclusion
To find out more about our commitments to equality, diversity, and inclusion, please see: Our Commitments | University of Warwick.
Closing Deadline: Sunday 2 August 2026 at 11:55pm (UK Time)
Head of Maintenance Operations in Warwick employer: Warwick University
The University of Warwick is an exceptional employer, offering a dynamic work environment on its beautiful campus in Coventry. With a strong commitment to employee development, generous benefits including 30 days of holiday and flexible working arrangements, the university fosters a culture of inclusivity and continuous improvement, making it an ideal place for professionals seeking meaningful and rewarding careers in maintenance operations.
