At a Glance
- Tasks: Provide outstanding customer service and support in a busy school environment.
- Company: The Kingsley School, dedicated to building confidence in young people.
- Benefits: Competitive salary, supportive team, and a chance to make a difference.
- Other info: 39 hours per week with great career development opportunities.
- Why this job: Join a vibrant community and help shape the future of students.
- Qualifications: Excellent communication and administrative skills required.
The predicted salary is between 24454 - 24454 £ per year.
The Kingsley School is seeking to appoint a friendly, organised and proactive Front of House (Health and Welfare with Learning Resource Centre Support) with excellent communication and administrative skills.
The successful candidate will thrive in a busy environment, provide outstanding customer service, maintain high levels of accuracy and confidentiality, and enjoy building positive relationships with pupils, parents, staff and visitors.
If you have the skills and experience as a Front of House and Administration professional and you want to work in an environment where everything you do helps to build the confidence and skills of our young people, we want to hear from you.
The post holder will report to the Executive Assistant and Operations Manager.
Hours of Work :
39
hours
per week
working from Monday to Thursday from 08:30 to 17:30 and Friday 09:30 to 17:30 Pay Banding :
£24,454 per annum, full time equivalent
£21,712 per annum, actual pay For further details and should you wish to apply for this role, please click on 'Apply' button.
Closing date : 12 noon on Friday 28 August 2026 Interviews:
Week commencing Monday 31 August 2026
TPBN1_UKTJ
Front of House in Rugby employer: Warwick Schools Foundation
Warwick Schools Foundation is an exceptional employer that values community and connection, offering a supportive work culture where your contributions to alumni engagement are truly appreciated. With opportunities for professional growth and development, you will be part of a dedicated team in a vibrant educational environment, making a meaningful impact on the lives of former students and the wider community.
Contact Details:
Warwick Schools Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Rugby
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Warwick Schools Foundation. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Warwick Schools Foundation before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Front of House in Rugby
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Warwick Schools Foundation:Your cover letter is your chance to shine! Tell us why you want to work at Warwick Schools Foundation specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Warwick Schools Foundation!
How to prepare for a job interview at Warwick Schools Foundation
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
