At a Glance
- Tasks: Lead the Technical Services team and ensure high-quality technical support across projects.
- Company: Established organisation in the façade and construction sector, based in Birmingham.
- Benefits: Competitive salary, professional development, and senior-level responsibilities.
- Other info: Opportunity for career progression and cross-functional collaboration.
- Why this job: Make a real impact by leading a key technical function in a growing business.
- Qualifications: Experience in façade or construction, strong leadership, and technical skills required.
The predicted salary is between 50000 - 60000 £ per year.
We are currently working with a well-established organisation within the façade and construction sector who are seeking an experienced and technically strong Technical Services Manager to lead their Technical Services function based in Birmingham. This is a key leadership position, responsible for overseeing technical delivery, supporting commercial activity, and driving high standards across a multi-functional technical department. The ideal candidate will bring a strong technical background from a façade, aluminium systems, or wider construction design environment, combined with proven experience in leading and developing technical teams.
The Technical Services Manager will take full ownership of the Technical Services function, ensuring the delivery of high-quality technical support across internal teams, customers, and external stakeholders. Working closely with Sales, Marketing, and wider technical functions, you will play a key role in ensuring a consistent, commercially focused and technically robust approach across all project activity.
Key Responsibilities- Lead and manage the Technical Services Department
- Develop and support a high-performing technical team
- Ensure delivery of accurate, compliant, and commercially effective technical output
- Act as a senior point of technical authority within the business
- Provide expert technical support to customers, prospects, and internal teams
- Produce technical drawings, data, schedules, and calculations to support project wins
- Ensure all technical information is accurate, compliant, and up to date
- Attend client meetings, site visits, and industry events where required
- Support Sales and Marketing teams with technical expertise
- Contribute to securing new business through technical input and solutions
- Promote the business as a leading system supplier within the market
- Deliver cost-effective, high-quality technical solutions
- Maintain accurate records of departmental activity and performance
- Report regularly on KPIs, workload, and team performance to senior leadership
- Use Salesforce to track daily activity and project progress
- Liaise with head office to ensure technical alignment and system accuracy
- Engage with industry bodies and trade associations to maintain compliance and competitiveness
- Conduct regular training, competency reviews, and one-to-one development meetings
- Drive continuous improvement across technical processes and team capability
- Proven experience in a technical role within façade, aluminium systems, or construction
- Strong background in a design office, technical services, or engineering environment
- Demonstrable experience managing and developing a technical team
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong CAD skills (2D essential; Revit/3D advantageous)
- Excellent communication skills, both written and verbal
- Confident engaging with stakeholders at all levels, including senior leadership
- Experience with Logikal software
- Exposure to Salesforce or similar CRM systems
- Knowledge of façade systems, aluminium products, or related manufacturing environments
- Opportunity to lead a key technical function within a growing business
- Senior-level responsibility with cross-functional influence
- Competitive salary based on experience
- Strong professional development and progression opportunities
Technical Services Manager (Contract) in Birmingham employer: Warwick Recruit
Contact Detail:
Warwick Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager (Contract) in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals at events or online. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your technical skills and past successes. We want to see you shine and demonstrate why you’re the perfect fit for the Technical Services Manager role.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. We recommend having a few questions ready that show your interest in their work and how you can contribute. This will help you stand out as a candidate who’s genuinely invested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Services Manager (Contract) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience in façade, aluminium systems, or construction design environments. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this leadership position. Share specific examples of how you've led technical teams and delivered high-quality support in the past.
Show Off Your Technical Skills: Don’t forget to showcase your technical skills, especially in CAD and Microsoft Office. Mention any experience with Logikal software or Salesforce, as these are big pluses for us. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at Warwick Recruit
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to façade systems and aluminium products. Be ready to discuss specific projects you've worked on and how your expertise can benefit the company. They’ll want to see that you can provide expert support and lead a technical team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed a technical team in the past. Highlight your experience in conducting training sessions and driving continuous improvement. This role is all about leadership, so make sure you convey your ability to inspire and guide others.
✨Be Ready for Cross-Functional Questions
Since this position involves collaboration with Sales and Marketing, think about how you can contribute to securing new business through technical input. Prepare to discuss how you’ve worked with other departments in the past and how you can promote the business as a leading system supplier.
✨Familiarise Yourself with Tools and Software
Get comfortable with the tools mentioned in the job description, like Microsoft Office and CAD software. If you have experience with Salesforce or similar CRM systems, be sure to mention it. Showing that you’re tech-savvy will give you an edge in the interview.