Technical Advisor - Customer Service
Technical Advisor - Customer Service

Technical Advisor - Customer Service

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Warwick Recruit Ltd

At a Glance

  • Tasks: Support project delivery and improve build quality with hands-on technical expertise.
  • Company: Dynamic company focused on innovation and quality in operations.
  • Benefits: Gain valuable experience, travel opportunities, and enhance your technical skills.
  • Other info: Join a collaborative team with opportunities for growth and learning.
  • Why this job: Make a real impact by driving improvements and supporting exciting projects.
  • Qualifications: Experience in project support and proficiency in design tools like SketchUp.

The predicted salary is between 30000 - 40000 £ per year.

Our client is seeking an experienced and hands-on Technical Advisor to support their Operations and Project Management teams. This is a specialist contract role, reporting into senior operational leadership, with a broad scope across multiple areas of the business.

The successful candidate will play a key role in improving build quality, supporting project delivery, and providing technical expertise across internal teams.

  • Assist with onboarding and training of new operational staff.
  • Drive continuous improvement in build quality and workmanship standards.
  • Support implementation of R&D initiatives, including new build systems and structures.
  • Ensure compliance with internal quality standards aligned to ISO 9001:2015.

Technical Advisory & Project Support

  • Support Project Managers on complex or large-scale project deliveries.
  • Review new projects to identify risks, challenges, and delivery considerations.
  • Contribute to improving and streamlining quoting processes for indoor projects.

Design & Systems (SketchUp / Trimble)

  • Train and upskill team members in SketchUp/Trimble usage.
  • Capture on-site content for use across digital and social channels.
  • Produce high-quality finished imagery suitable for marketing use.

Proven experience supporting operational and project delivery teams. Proficiency in SketchUp/Trimble (or similar design tools). Detail-oriented with a focus on quality and continuous improvement. Comfortable working on-site and travelling as required.

Technical Advisor - Customer Service employer: Warwick Recruit Ltd

As a Technical Advisor with our client, you will join a dynamic and innovative team dedicated to excellence in project delivery and operational support. The company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, particularly in technical skills like SketchUp and Trimble. Located in a vibrant area, the role offers unique advantages such as hands-on experience in diverse projects and the chance to contribute to meaningful improvements in build quality and compliance standards.
Warwick Recruit Ltd

Contact Detail:

Warwick Recruit Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Advisor - Customer Service

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Technical Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! If you’ve got experience with SketchUp or Trimble, create a portfolio showcasing your best work. This will not only impress potential employers but also give you something tangible to discuss during interviews.

✨Tip Number 3

Prepare for those tricky interview questions! Brush up on common technical scenarios you might face as a Technical Advisor. Think about how you would handle project challenges or improve build quality, and be ready to share your insights.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.

We think you need these skills to ace Technical Advisor - Customer Service

Technical Advisory
Project Management
ISO 9001:2015 Compliance
Continuous Improvement
Risk Assessment
Quoting Process Improvement
SketchUp
Trimble
Training and Upskilling
Attention to Detail
Operational Support
On-site Work
Communication Skills
Digital Content Capture

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Advisor role. Highlight your experience in project delivery and any technical expertise you have, especially with tools like SketchUp or Trimble. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved build quality or supported project teams in the past. We love a good story that showcases your skills!

Showcase Your Attention to Detail: As a Technical Advisor, attention to detail is key. In your application, make sure to demonstrate how you've maintained high standards in previous roles. Whether it's through compliance with quality standards or meticulous project management, we want to see your commitment to excellence.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!

How to prepare for a job interview at Warwick Recruit Ltd

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of SketchUp and Trimble, as well as any other design tools mentioned in the job description. Be ready to discuss how you've used these tools in past projects and how they can improve build quality and project delivery.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in previous roles, especially in relation to project management and operational support. Highlight your ability to identify risks and propose effective solutions, as this will demonstrate your value as a Technical Advisor.

✨Emphasise Continuous Improvement

Be ready to talk about your experience with quality standards, particularly ISO 9001:2015. Share specific instances where you've driven improvements in build quality or streamlined processes, showing that you're committed to excellence.

✨Engage with the Team Spirit

Since you'll be training and onboarding new staff, it's crucial to convey your collaborative nature. Discuss how you've successfully worked with teams in the past and your approach to mentoring others, as this will resonate well with the interviewers.

Technical Advisor - Customer Service
Warwick Recruit Ltd

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