Warwick Castle is seeking a Hotel Nights Receptionist to join the Accommodation Team. You will manage overnight check-ins and check-outs, complete the nightly audit, handle guest enquiries, maintain hotel security, and lead by example during the night shift.
Reporting to the Hotel Operations Manager, this role requires excellent communication, a customer-focused approach, and experience with hotel management systems.
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Castle Night Receptionist & Guest Experience Lead in Warwick employer: Warwick Castle
At Merlin, we pride ourselves on being an exceptional employer, offering a vibrant work culture at the iconic Warwick Castle. As a Guest Experience Administrator, you'll not only enjoy competitive pay and fantastic benefits like discounts and free attraction tickets, but you'll also thrive in a diverse and inclusive environment that values your contributions and fosters personal growth. Join us in creating unforgettable experiences for our guests while being part of a supportive team that celebrates individuality and teamwork.
