At a Glance
- Tasks: Create magical experiences for guests at the ice rink this winter season.
- Company: Join the team at Warwick Castle, a place of wonder and excitement.
- Benefits: Enjoy a seasonal contract, discounts, and free attraction tickets.
- Other info: Flexible shifts with opportunities to work during festive holidays.
- Why this job: Be part of a fun, energetic environment while making memories for others.
- Qualifications: Confident skating ability and strong customer service skills required.
What you'll bring to the team
We have some excellent Ice Rink Hosts opportunities for this coming Christmas 2026 at Warwick Castle, the UK’s most exciting Castle!
We are looking for customer-focused, enthusiastic and competent Ice Rink Hosts to join us at Warwick Castle to help us deliver unforgettable experiences for all our guests of all ages on the ice rink!
If you're a confident skater with a passion for providing customer service, this will be the perfect role for you, to cover the Christmas period.
As an Ice Rink Host, you’ll be welcoming our guests, being that friendly face on hand to ensure they have a smooth and exciting experience from the moment they arrive. You’ll handle everything from ticket scanning to skate exchanges, ensuring safety on the rink and at times, installing confidence.
You’ll be on hand to help maintain the rink and equipment, making sure everything is fit for purpose and up to our high Merlin standards.
In this Ice Rink Host role, no two days are the same. This is a high-energy role, which a lot of laughs and smiles will be created. Every day will be about creating fantastic memories for all our guests!
We are offering 3 - 4 shifts per week across a 7-week duration which will start week commencing 15th November 2026 and go on until 4th January 2027. The attraction is to open on Saturday, 21st November where you would have had a week’s training beforehand.
In peak periods, the rink opens at 10am, and closes at 8pm, with 10 skate sessions, each lasting 45 minutes!
We ask for full flexibility within this Ice Rink Host position as you must be able to work shifts including evenings, weekends, and Christmas holidays i.e. Christmas Eve, Boxing Day, New Year’s Eve, and New Year’s Day. We will not be open on Christmas Day.
Qualifications & Experience
- You'll be a proficient ice skater / skater who is able to physically assist guests on the ice.
- Have strong customer care and customer focus wwith past experience in customer-facing roles.
- Possess great communication skills.
- You'll be flexible to work evenings and weekends as needed.
- Ability to remain calm and composed under pressure.
- Positive, adaptable attitude toward assigned tasks and responsibilities.
Benefits
Alongside working with a great team, we also offer:
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
- 25% discount in our shops and restaurants.
- 40% discount on LEGO online!
If you are interested in this opportunity and you would like to hear more, please click on the apply button now.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We reserve the right to remove this vacancy advert early, should sufficient applications be acquired.
Pay Range
Ice Rink Host employer: Warwick Castle
Warwick Castle offers a vibrant and dynamic work environment where creativity thrives, making it an excellent employer for passionate Actors and Performers. With opportunities to engage with guests in interactive shows, employees can enjoy a unique blend of history and entertainment while developing their skills in a supportive team. The Halloween season promises not only thrilling performances but also a chance to be part of a memorable experience in a historic setting, fostering both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Ice Rink Host
✨Get Involved in Local Sports Events
Find local sports events or community recreation activities in your area and offer to volunteer. This is a fantastic way to network with industry professionals, gain hands-on experience, and show your commitment to the field. Plus, it could lead directly to job opportunities in organisations like Warwick Castle!
✨Join Sports Management Associations
Consider joining sports management associations or local clubs related to your interests—these often have member directories or job boards. Engaging with these communities can help you learn about part-time roles and connect with key people who might point you towards open positions at places such as Warwick Castle.
✨Leverage University Career Services
If you’re currently studying or recently graduated, don’t overlook your uni’s career services! They often have tailored resources for landing part-time roles in sports management and can help you with personalised advice, job listings, and even intro opportunities to employers like Warwick Castle.
✨Boost Your Online Presence
Create a LinkedIn profile highlighting your interest in sports and recreation management. Share any relevant experiences or passion projects related to sports, and join LinkedIn groups focused on the industry. This can help raise your visibility in the field and may catch the eye of hiring managers at Warwick Castle!
We think you need these skills to ace Ice Rink Host
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at Warwick Castle.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at Warwick Castle.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help Warwick Castle see you as a reliable choice who can fit in with their staffing needs.
Tailor Your Experience to the Role:When crafting your CV and cover letter, align your previous experiences with the specific requirements of the role at Warwick Castle. If you've coordinated sports leagues, organised events, or managed budgets, make sure those get the spotlight. This way, you can clearly show how you're the perfect fit for their team!
How to prepare for a job interview at Warwick Castle
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with Warwick Castle, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
From managing sports facilities to understanding recreational programming, don’t forget the technical aspects of the role. Prepare to discuss specific software or tools you’ve used for scheduling events or managing participants, as this shows you're ready for the part-time responsibilities you'll be taking on at Warwick Castle.
✨Communicate Your Passion for Sports
As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help Warwick Castle see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of Warwick Castle. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.
