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- Tasks: Create unforgettable experiences for guests at Warwick Castle and assist with thrilling shows.
- Company: Join the magical team at Warwick Castle, steeped in over 1000 years of history.
- Benefits: Enjoy a monthly bonus, discounts, and free tickets to attractions worldwide.
- Why this job: Be part of an exciting adventure while making memories for guests every day.
- Qualifications: Great customer service skills and a passion for creating magical experiences.
- Other info: Flexible shifts including weekends and bank holidays; perfect for students!
The predicted salary is between 12 - 16 £ per hour.
Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests? Join the Attractions and Events team as an Attractions Host and start your greatest adventure! You will be involved in our Legend of the Trebuchet show, walking within the wheels as well as helping the operational side of our other thrilling offerings. Reporting to the Attractions Manager, you will assist with the day to day operation at Warwick Castle, playing a major role in creating memorable experiences for all our guests.
This role has heaps of variety to keep you interested; no two days are the same, from being a part of The Legend of The Trebuchet show, supporting guests and managers at our shows, and reporting any Health & Safety concerns. You’ll also ensure the highest quality of Guest interaction and experience is delivered and support with our evening offering of shows/events as and when required. This is a seasonal contract. Flexibility is needed as shifts will include weekends and bank holidays.
Qualifications & Experience
- Excellent Customer Service
- Good positive attitude
- Passion for the castle & guests
- Physically able to be a part of the winding team for the trebuchet
- A friendly and welcoming personality
- Understanding the importance of Health & Safety within our workplace
Benefits
- Monthly Bonus based on customer satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range GBP £12.21/Hr.
Attractions Host employer: Warwick Castle
Contact Detail:
Warwick Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attractions Host
✨Tip Number 1
Get to know the castle! Familiarise yourself with Warwick Castle's history and attractions. This will not only help you stand out during interviews but also show your passion for the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to interact with guests. Role-playing with friends can help you feel more confident and ready to create those memorable experiences.
✨Tip Number 3
Be flexible with your availability. Since this role requires weekend and bank holiday shifts, showing that you're open to working at various times can make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Attractions Host
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Warwick Castle shine through! We want to see how much you love the idea of creating memorable experiences for our guests.
Highlight Customer Service Skills: Make sure to emphasise your excellent customer service skills. We’re all about delivering top-notch experiences, so share examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for the Attractions Host role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Warwick Castle.
How to prepare for a job interview at Warwick Castle
✨Know Your Castle
Before the interview, brush up on your knowledge of Warwick Castle and its history. Being able to share interesting facts or stories about the castle will show your passion for the role and impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to create memorable experiences for guests, as this is key for the Attractions Host role.
✨Emphasise Teamwork and Flexibility
Since the job involves working with a team and requires flexibility with shifts, be ready to discuss how you work well in a team environment and your willingness to adapt to changing schedules, especially during busy periods like weekends and bank holidays.
✨Health & Safety Awareness
Familiarise yourself with basic health and safety protocols relevant to attractions. Be prepared to discuss why health and safety is important in creating a safe environment for both guests and staff, as this will demonstrate your understanding of workplace responsibilities.