Admissions & Car Park Assistant

Full-Time No home office possible

What you\’ll bring to the team

Fancy helping us unleash over 1000 years of epic history, jaw-dropping spectacle and thrilling guest adventures from the moment they arrive? Join our team as an Admissions & Car Park Attendant and start your greatest adventure!

You’ll be the first face guests see when they roll up to the castle, and we want that first impression to be nothing short of legendary. From directing cars and coaches to coordinating with our shuttle driver, you’ll make sure every arrival is smooth, efficient and packed with energy.

You’ll bring charisma, confidence and a big smile to every shift. No two days are the same, you’ll be answering questions, solving problems, keeping our operation slick and giving a hearty Warwick Castle welcome to thousands of guests.

This role is all about:

Delivering awe‑inspiring guest service from the very first moment
Directing traffic like a medieval mastermind
Liaising with shuttle services to keep things moving
Offering tips, directions and insider castle knowledge
Keeping the car park and entrances safe, secure and sparkling
Being a brand ambassador (yes, that includes smiling in the rain)

Flexibility is needed as shifts will include weekends and bank holidays.

Qualifications & Experience

Excellent people skills and a love of guest interaction
A positive, confident attitude and able to stay calm under pressure
Great communication skills and a proactive approach
Physical stamina for working outdoors (come rain, shine or trebuchet fire)
A sharp eye for safety, and pride in presentation

Benefits

Monthly Bonus based on customer satisfaction
25% discount in our retail shops and restaurants
40% off LEGO online
Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.