Senior Service Engineer

Senior Service Engineer

Fareham Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Execute field service activities like repairs and troubleshooting on marine technology.
  • Company: Wärtsilä is a global leader in marine technology, driving sustainable solutions.
  • Benefits: Enjoy continuous learning, teamwork, and a diverse, inclusive work environment.
  • Why this job: Join us to innovate and contribute to a cleaner maritime future while developing your skills.
  • Qualifications: BSc in Engineering or 3+ years of relevant field service experience required.
  • Other info: Expect travel opportunities, with up to 200 days per year on-site.

The predicted salary is between 43200 - 72000 £ per year.

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Wärtsilä is a world leader in marine technology and leading the industry\’s transformation towards a decarbonised and sustainable future.With the world’s widest portfolio and service network, we – Wärtsilians – deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world\’s trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services- together. Are you ready to jump onboard?

We are looking for a Senior Service Engineer, Field Service reporting to our Fareham location.

What you will do:

  • Independently execute Field Service activities such as overhaul, repair and basic trouble shooting.
  • Be aware of the local work instructions for overhauling components and ensure they are understood and adhered to.
  • Ensure that all activities on-site are carried out in accordance with the site safety rules and in compliance with the Company’s Health and Safety obligations.
  • Liaise closely with the On-Site Team Leader/Service Coordinator to provide progress status of the assigned work and ensure service deadlines are met.
  • Liaise with customers on site handling enquiries and technical queries.
  • Actively advise and promote available products and solutions to customers.
  • Ensure that all timesheets (signed by customer) and expense sheets are submitted weekly.
  • Submit accurate and high-quality service work reports within 48 hours of returning home from assigned jobs.
  • To adopt a pleasant, adaptable attitude when requested to assist Company staff with any “ad-hoc” duties that may be required
  • Carry out all tasks in such a way as to always ensure maximum (internal and external) satisfaction to the extent that this is within the employee’s control.
  • In addition to the above duties and responsibilities, the post holder must be prepared to undertake such additional duties within their capabilities which may result from changing circumstances, but which may not of necessity, change the general character or level of responsibility of the post.

To be successful in this role, it would be great to have the following:

  • BSc degree in Engineering and/or proven experience (3years minimum) in a field for service works with installation of mechanical, electric, and auxiliary equipment.
  • Experience with work on Wärtsilä\’s products will be beneficial.
  • Awareness and readiness to take up the tasks for mechanical and electrical troubleshooting both on engines, auxiliary systems, and our service products.
  • Good understanding of technical instructions, drawings, schematic diagrams (e.g., pneumatic, electric systems).
  • Readiness to travel and work in the UK, abroad as well as offshore (foreseen up to 200 days/year).
  • Very good English skills – spoken and in written.

Why you and us?

  • You are valued – as your true self. At Wärtsilä YOU matter. We value diversity and are committed to supporting an inclusive work community.
  • Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.
  • You get to make a difference. Innovation and sustainability are important for us. Every day, we – Wärtsilians – put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

  • Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after the application deadline.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com .

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Senior Service Engineer employer: Wärtsilä

Wärtsilä is an exceptional employer, offering a dynamic work culture that values diversity and innovation while supporting continuous learning and professional growth. As a Senior Service Engineer based in Fareham, you will be part of a global team dedicated to transforming the maritime industry towards a sustainable future, with opportunities to make a real impact through cutting-edge technology and services. Enjoy a collaborative environment where your contributions are recognised, and you can thrive both personally and professionally.
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Contact Detail:

Wärtsilä Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Engineer

Tip Number 1

Familiarise yourself with Wärtsilä's products and services. Understanding their technology and solutions will not only help you during interviews but also demonstrate your genuine interest in the company and its mission.

Tip Number 2

Network with current or former Wärtsilä employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your application.

Tip Number 3

Prepare to discuss your troubleshooting experience in detail. Since the role involves mechanical and electrical troubleshooting, having specific examples ready will showcase your expertise and problem-solving skills.

Tip Number 4

Be ready to demonstrate your adaptability and teamwork skills. The job requires collaboration with various teams and a flexible attitude, so think of examples where you've successfully worked in dynamic environments.

We think you need these skills to ace Senior Service Engineer

Mechanical Troubleshooting
Electrical Troubleshooting
Field Service Experience
Technical Instruction Comprehension
Understanding of Schematic Diagrams
Customer Liaison Skills
Time Management
Health and Safety Compliance
Report Writing
Adaptability
Team Collaboration
Problem-Solving Skills
Communication Skills
Willingness to Travel

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Service Engineer position. Tailor your application to highlight relevant experience in field service activities, mechanical and electrical troubleshooting, and customer interaction.

Craft a Strong CV: Your CV should clearly outline your engineering qualifications, relevant work experience, and any specific knowledge of Wärtsilä's products. Use bullet points for clarity and ensure it is well-structured to make it easy for recruiters to read.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your adaptability, teamwork skills, and commitment to safety and quality in service delivery. Make sure to connect your past experiences with the job requirements.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Wärtsilä

Understand Wärtsilä's Vision

Before the interview, make sure you understand Wärtsilä's commitment to sustainability and innovation in marine technology. Familiarise yourself with their products and services, as this will help you align your answers with their goals during the interview.

Showcase Your Technical Skills

As a Senior Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with mechanical and electrical troubleshooting, as well as any specific work you've done with Wärtsilä's products. Use examples from your past roles to illustrate your capabilities.

Emphasise Safety Awareness

Given the importance of health and safety in this role, be ready to talk about your understanding of site safety rules and how you've adhered to them in previous positions. Highlight any relevant training or certifications you have that relate to safety practices.

Prepare for Customer Interaction Scenarios

Since the role involves liaising with customers and handling technical queries, think of examples where you've successfully managed customer relationships. Be ready to discuss how you would approach customer inquiries and promote available products and solutions effectively.

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