Overview
In this role you drive transactional spare parts sales growth by following up quotations, converting opportunities into orders, and revitalizing dormant accounts. You’ll engage customers, gather market insights, and keep CRM data current while collaborating with sales teams to maximise conversion and pipeline performance. You’ll contribute to regional growth by feeding market intelligence and ensuring financial order intake, margin, and market share targets. This role offers hybrid work from Fareham, UK and the chance to help accelerate Wärtsilä’s decarbonisation agenda through strategic spare parts sales.
Responsibilities
- Proactively follow up spare parts quotations within scope (e.g., below 30k)
- Contact customers to understand order status and purchase intent
- Convert quotations into confirmed orders to drive incremental order intake
- Identify opportunities within long-tail, dormant, and under-served accounts
- Maintain regular customer contact to develop relationships and increase share of wallet
- Capture customer insights including competitor activity, pricing challenges, delivery expectations and purchasing trends
- Record all interactions and opportunity updates in CRM
- Collaborate with Account Managers and Sales Managers to escalate larger opportunities
- Monitor pipeline performance and identify unattended opportunities
- Provide market intelligence and customer feedback to support regional growth
- Support continuous improvement of transactional sales processes, tools and ways of working
- Prepare and report on transactional sales activity, conversion rates and order intake performance metrics
- Oversee Financial Order intake, Margin and Market share at customer and regional levels
Key requirements
- Fluency in English
- Experience in commercial sales, ideally within spare parts in marine/energy/heavy-industry
- Sound commercial understanding
- Knowledge of CRM (ideally Salesforce) would be an advantage
- customer-centric
- data-driven decision making
- team collaboration
- CRM
- Salesforce (advantage)
- pipeline management
Sales Manager - Transactional Growth (Spare Parts) in Fareham employer: Wärtsilä
Wärtsilä is an exceptional employer that fosters a culture of empowerment, innovation, and collaboration, making it an ideal place for a Quality Systems Lead in Havant, UK. With a strong commitment to employee growth and a focus on sustainability, we provide opportunities for continuous learning and development while working on impactful projects that contribute to a decarbonised future. Our inclusive environment encourages authenticity and open communication, ensuring that every team member can thrive and make a meaningful difference.
