At a Glance
- Tasks: Coordinate Field Service activities and support engineers for smooth operations.
- Company: Wärtsilä, a global leader in marine technology and sustainability.
- Benefits: Empowering work culture, growth opportunities, and a focus on innovation.
- Other info: Dynamic team environment with opportunities for national and international travel.
- Why this job: Join us in transforming the maritime industry towards a cleaner future.
- Qualifications: Technical background preferred; strong communication and problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians – deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services – together.
Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.
We now have a very exciting opportunity for you to join our team to provide daily support to the Marine Power, Parts & Services Field Service Engineers. As a Field Service Coordinator (Propulsion), you will be embedded into providing excellent support for our customer and colleagues by ensuring the smooth running of activities of our Field Services teams. This is a permanent role and is located in Glasgow.
Main tasks and responsibilities:
- Responsible for the successful coordination relating to Field Service activities
- Ensure all service work under your control is correctly executed with proper utilisation of labour to maintain a high quality of service.
- Liaise with service engineers, monitoring to ensure that jobs will be completed as per quotation.
- Review service reports related to the project and ensure follow ups are conducted in timely and professional manner.
- Provide support in managing customer enquiries related to Engineer Service.
- Promote a close liaison with Account Managers & Sales Support Team to ensure best possible delivery of service to the customer.
- Inform internal and external stakeholders such as the customer, sales spare parts and account manager, regarding required support.
- Identify and implement improvements through cost efficient means.
- Attend customer site visits with internal stakeholders and communicate effectively with on-site teams relative to the service job.
What do we expect from you?
- A technical background, preferably within a service position is desirable but not essential
- Demonstrable ability to communicate & solve problems effectively
- Structured, good attention to detail and self-motivated
- You will have an excellent customer understanding
- Recognised Engineering qualification, or equivalent experience
- Willingness and ability to travel nationally and internationally
Why you and us
We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
Technical Coordinator Propulsion UK in Glasgow employer: Wärtsilä Corporation
Wärtsilä Corporation is an exceptional employer located in Havant, UK, offering a dynamic work culture that prioritises precision and quality in engineering. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working collaboratively in a supportive team environment. With a strong commitment to health and safety, Wärtsilä ensures a rewarding workplace where your contributions directly impact production excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Coordinator Propulsion UK in Glasgow
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Coordinator Propulsion UK role you’re after at Wärtsilä Corporation.
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✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Wärtsilä Corporation.
✨Apply Through Company Websites
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We think you need these skills to ace Technical Coordinator Propulsion UK in Glasgow
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Coordinator Propulsion UK, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Wärtsilä Corporation a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Wärtsilä Corporation specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Wärtsilä Corporation
✨Brush Up on Core Engineering Principles
Before heading into the interview with Wärtsilä Corporation, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Wärtsilä Corporation want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
