AMER/LATAM Security & Safety Manager – Zendesk
Oversees physical security and occupational safety compliance across regional offices (SF, Austin, Madison, Mexico City, Sao Paulo, and smaller sites) as part of the Global Security & Safety team.
- Plans and verifies risk control and compliance programs.
- Leads incident investigations and safety assessments.
- Coordinates event security and on‑site support for large events.
- Manages travel risk, executive protection, and emergency response leadership.
- Collaborates on threat intelligence and policy coordination.
- Provides staff training and oversees reception security at HQ.
Requires 5+ years of security or safety leadership in global tech or creative environments, strong communication and people‑management skills, a data‑driven approach to OKRs and metrics, adaptability, collaboration, and 10% travel. Preferred credentials: CPP and familiarity with AI tools and security domains. Base salary ranges from $123,000 to $185,000 per year with potential bonuses and benefits. Zendesk promotes a hybrid, diverse, and inclusive workplace and provides accommodations for applicants with disabilities.
Staff Software Engineer – AI, Build RAG Pipelines – GitKraken
Senior AI Engineer responsible for owning the AI architecture and building production AI features such as RAG pipelines and agentic workflows, reporting to the CTO and working hybrid in Helsinki or Malmö.
- Applies and extends AI built on LLMs (not building new LLMs).
- Defines architectural patterns and principles.
- Delivers cross‑team, shippable AI capabilities on AWS with a Node.js and Vue/React stack.
Requires real production AI experience, strong AWS (serverless and containers), low ego, ownership, clear communication, and the ability to make architectural decisions. AWS Bedrock experience is a bonus. Compensation: €6,200–€7,200 per month, with Scandinavian benefits and a remote‑first hybrid work model.
Senior Backend Developer – Tempo Software (United Kingdom)
Writes clean, maintainable server‑side code in Kotlin/Java for Tempo’s flagship Jira Cloud products (Tempo Timesheets, Capacity Planner, and Financial Manager).
- Creates tests, reviews peers, and collaborates cross‑functionally.
- Engages in API design, security, and performance optimization.
Requires 4+ years of server‑side Java/Kotlin experience, bonus knowledge of TypeScript/React, CS degree, fundamentals in algorithms and data structures, API design experience, and familiarity with Kubernetes, AWS, SQL and NoSQL. Strong English communication and autonomous work style required. Tempo offers a remote‑first culture, unlimited vacation, comprehensive benefits, and an inclusive workplace.
Senior Backend Developer – Tempo Software (Portugal)
Responsible for writing efficient, testable code in Kotlin/Java, creating tests, reviewing peers, and building scalable Atlassian plugins.
- Works on Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud.
- Manages API design, database interactions, and deployment on Kubernetes.
Requires 4+ years of server‑side Java/Kotlin experience, TypeScript/React knowledge, CS/SE degree, strong fundamentals, and experience with SQL/NoSQL. Fluency in English and capacity to work autonomously. Tempo provides remote‑first work, unlimited vacation, and inclusive culture.
Senior Backend Developer – Tempo Software (Spain)
Develops and maintains core backend components for Tempo’s Jira Cloud products.
- Focuses on user experience, security, and performance.
- Engages in code reviews and agile ceremonies.
Requirements mirror the United Kingdom and Portugal roles: 4+ years Java/Kotlin, TypeScript/React, CS/SE degree, strong fundamentals, API design, Kubernetes, AWS, SQL/NoSQL, English communication. Benefits include remote‑first work, unlimited vacation, and inclusive workplace.
QA Analyst – Tempo Software (Canada)
Hands‑on QA engineer for Structure for Jira.
- Plans testing activities, requirements, performance, compatibility, and integration testing.
- Conducts exploratory and scripted testing, issue triage, and cross‑functional communication.
Requires minimum 2 years of manual functional, regression, and exploratory testing. Experience with web application testing, SDLC methodologies, and Jira/Confluence. ISTQB or Jira admin certification is a plus. Tempo offers remote‑first work, unlimited vacation, strong benefits, professional development, diverse teams, and inclusive workplace.
Senior Sales Product Specialist – Zendesk (São Paulo, Brazil)
Employee Service Sales Specialist with significant B2C SaaS sales experience.
- Positions Employee Service use cases and manages the end‑to‑end sales cycle.
- Builds value propositions, delivers ROI analyses, and collaborates with product development.
- Achieves quota and manages complex, multi‑month sales cycles.
Requires BA/BS or equivalent, at least 10 years in HR/IT service and operations, and at least 3 years in Employee Service sales. Hybrid work model with partial in‑office attendance. Zendesk is an equal‑opportunity employer committed to diversity and inclusion and provides accommodations for applicants with disabilities.
Senior Software Engineer – Backend (Ruby on Rails) – Zendesk (Pune, India)
Manages the core User model for Zendesk’s support product.
- Owns end‑to‑end features, designs solutions, and leads code reviews.
- Balances feature delivery with technical debt and mentors junior engineers.
Requires strong Ruby on Rails, MySQL, and React/TypeScript skills, plus experience with Kafka, GraphQL, Kubernetes, and AWS. Hybrid Pune‑based role with occasional office attendance. Zendesk supports equal opportunity and accommodations and may use AI screening.
Senior Sales Operations Analyst – AI Product Specialists – Zendesk (Austin, USA)
Senior AI Product Specialist Sales Operations Analyst blending sales operations with technical data skills.
- Ensures data integrity across Salesforce and other platforms.
- Builds automation pipelines, conducts strategic analytics, and forecasts compensation.
- Aligns with Sales Ops, AI Product, RevOps, Data Science, Engineering, and Finance.
Requires 5+ years in Sales Ops or Product/AI Ops, strong data accuracy focus, technical expertise in Salesforce, CPQ, and incentive models. Compensation: US base salary $94,000–$140,000 plus potential bonus. Zendesk emphasizes diversity, AI screening, and accommodations.
Applied Data Scientist – GitKraken
Senior Machine Learning Engineer or Applied Data Scientist building AI solutions for developer experience.
- Identifies high‑value opportunities from product, customer, and operational data.
- Builds and measures 80/20 ML solutions and influences product development.
Requires deep ML experience, a track record of shipping ML features, Python and Go/TypeScript skills, and strong product judgment. Benefits include competitive compensation, flexible PTO, health/dental/vision, pet insurance, 401(k) match, and travel opportunities. GitKraken may use AI screening in the hiring process.
Head of Product Operations – Tempo Software (United States)
Senior strategic leader building Tempo’s product operations backbone.
- Owns product operating cadence, dashboards, and reporting.
- Builds tools and processes for roadmapping, intake, and onboarding.
- Develops data and insights infrastructure linking customer outcomes to product metrics.
Must have 7+ years in Product Operations, Strategy, or Chief of Staff roles, strong analytical and communication skills, familiarity with Jira, Confluence, Notion, BigQuery, and Looker (or equivalents). Remote‑first, unlimited vacation, comprehensive benefits, and inclusive culture.
Security Engineer Intern – Winter 2026 – Tempo Software (Canada)
Hands‑on security engineering internship focused on vulnerability remediation, code reviews, and automated security controls.
- Supports security assessments and incident runbooks.
- Monitors security events and compliance gaps.
Applicants should be enrolled in a CS/SE/Cybersecurity program, 18+, legally eligible to work in Canada, and have basic Linux, Bash, Git, networking, and cloud knowledge. Compensation, mentorship, and potential return offer are provided. Tempo is an inclusive, equal‑opportunity workplace.
SMB Account Executive – Expansion – Zendesk (Austin, USA)
AI‑savvy SMB Account Executive focused on hunting new opportunities and closing deals.
- Acquires new SMB customers, nurtures relationships, and drives AI‑powered sales cycles.
- Collaborates with Solutions Engineers and cross‑functional teams.
- Maintains Salesforce pipeline and stays ahead of AI market trends.
Requires at least 2 years in B2B SaaS sales or solution engineering, strong CRM/forecasting skills, and an entrepreneurial, collaborative, AI‑curious mindset. US OTE $111,000–$167,000, hybrid model, and Zendesk is an equal‑opportunity employer with diversity and inclusion commitments.
Business Development Representative – Turkish – Zendesk (Lisbon, Portugal)
Outbound prospecting for a new business SMB market in EMEA with a focus on the Greater China region.
- Engages prospects via social tools and drives pipeline growth.
- Communicates in native Turkish and fluent English.
- Requires 6+ months of sales experience and a bachelor's or master's degree.
Hybrid work model, global collaborative culture, and accommodations for disabilities. Zendesk supports diversity, equity, and inclusion.
Principal Product Manager – Zendesk (Melbourne, Australia)
Principal Product Manager for the Action Platform, connecting and orchestrating automations across Zendesk and other systems.
- Shapes platform vision, roadmaps, and cross‑functional execution.
- Drives scaling of services for thousands of rule executions.
Requires 5+ years of product management, full‑stack understanding, data‑driven decision making, and a bachelor’s degree. Hybrid/remote work model and commitment to diversity, inclusion, and equal opportunity.
Software Engineer – AI Product Engineer – GitKraken (Scottsdale, USA)
AI Product Engineer designing AI experiences with large language models and agentic workflows.
- Builds frontend features in TypeScript/React.
- Collaborates on backend API design and integrates with CI/CD.
Strong TypeScript and React skills, AI fluency, and willingness to stay current with generative AI. Hybrid Scottsdale location with generous benefits and a commitment to diversity and equal opportunity.
EMEA Regional Sales Lead: Developer Experience employer: Warsaw Dynamics
Tempo Software is an exceptional employer, offering a remote-first culture that prioritises work-life balance with unlimited vacation and comprehensive benefits. Employees are encouraged to grow through collaborative teamwork and continuous learning opportunities, making it a rewarding environment for those passionate about technology and innovation in the UK.