At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in our vibrant retail store.
- Company: Join the New Balance family, a growing sportswear brand with a passion for excellence.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Other info: Flexible work schedule and inclusive environment across Europe.
- Why this job: Be a brand ambassador and help customers achieve their fitness goals while having fun.
- Qualifications: Team player with customer service skills and a passion for retail.
The predicted salary is between 12 - 15 £ per hour.
New Balance is more than just a sportswear brand – we are a family.
We want people to join our team who can develop with us as we continue our journey as a growing brand.
Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door.
We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.
- MAJOR ACCOUNTABILITIES
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties are required from the management team
REQUIREMENTS FOR SUCCESS
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
- ADDITIONAL BENEFITS
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.
Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want.
Our associates around the world bring these goals to life with their high-level skills and creativity.
While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.
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Retail Associate (8 hours / 2 Months FTC) - London O2 employer: Warrior Sports, Inc.
Warrior Sports, Inc. is an excellent employer for those seeking a dynamic retail environment in Falmer, England. With a strong focus on employee growth and development, the company fosters a collaborative work culture that values teamwork and customer engagement. Employees enjoy competitive compensation, generous staff discounts, and the opportunity to make a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Associate (8 hours / 2 Months FTC) - London O2
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Associate (8 hours / 2 Months FTC) - London O2
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Warrior Sports, Inc.:Don’t forget to personalise your application for Warrior Sports, Inc.! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Warrior Sports, Inc.
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Warrior Sports, Inc. offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Warrior Sports, Inc. and contribute positively during your temporary stint.
