At a Glance
- Tasks: Engage and motivate customers while leading a dynamic retail team.
- Company: Join a growing brand with a vibrant retail culture.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and flexible uniforms.
- Other info: Great development opportunities and an inclusive work environment across Europe.
- Why this job: Be a brand ambassador and make a real impact in customer experiences.
- Qualifications: Retail experience preferred, strong teamwork, and customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and motivating a team.
MAJOR ACCOUNTABILITIES
- Open and close the store following the correct company procedures
- Encourage continuous improvement through ongoing feedback
- Support the Store Management team on overall store and back of house standards
- Assist in training and coaching Associates
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties that are required from the management team
REQUIREMENTS FOR SUCCESS
- Team Player
- Previous retail experience desirable or proven experience in a team environment
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Understanding of POS register systems
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Supervisor (38 hours) - Gunwharf Quays in Portsmouth employer: Warrior Sports, Inc.
Join our dynamic team at Gunwharf Quays, where we prioritise employee growth and development in a vibrant retail environment. With competitive compensation, a Retail Bonus Scheme, and generous staff discounts, we foster an inclusive culture that values your passion for customer service and teamwork. Here, you will have the opportunity to engage with customers and contribute to our brand's success while enjoying a flexible work schedule and exciting project involvement across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (38 hours) - Gunwharf Quays in Portsmouth
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into their values and what makes them tick. This way, you can show off your passion and how you can be a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Share these stories during your interview to demonstrate your ability to deliver total customer satisfaction.
✨Tip Number 3
Be ready to talk teamwork! Retail is all about collaboration, so come prepared with examples of how you've motivated a team or contributed to a positive work environment. We love seeing that team spirit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our growing brand. Let’s make this happen together!
We think you need these skills to ace Retail Supervisor (38 hours) - Gunwharf Quays in Portsmouth
Some tips for your application 🫡
Show Your Passion:Let your love for retail and customer service shine through in your application. We want to see how excited you are about the role and how you can engage with our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or team environments. We’re looking for those who can motivate a team and deliver top-notch customer satisfaction.
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure to communicate your skills and experiences without any fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for this exciting journey.
How to prepare for a job interview at Warrior Sports, Inc.
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their values, products, and what sets them apart in the retail market. This will not only help you answer questions confidently but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experiences where you delivered exceptional customer service. Think about times when you went above and beyond to satisfy a customer or resolved a difficult situation. This will demonstrate your ability to engage and entertain customers effectively.
✨Highlight Teamwork Experience
As a Retail Supervisor, you'll need to motivate and support your team. Be ready to discuss your experience working in teams, how you’ve contributed to team success, and any leadership roles you've taken on. This will show that you can foster a positive team environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities. This shows your interest in the role and helps you assess if the company is the right fit for you.
