At a Glance
- Tasks: Lead and inspire your team to smash sales targets and deliver top-notch customer service.
- Company: Join a dynamic retail brand committed to inclusivity and employee development.
- Benefits: Competitive pay, bonus opportunities, generous staff discounts, and flexible uniforms.
- Other info: Flexible scheduling and opportunities for project involvement across Europe.
- Why this job: Make a real impact in retail while growing your career in a supportive environment.
- Qualifications: Proven leadership skills, retail experience, and a passion for customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Major Accountabilities
- Drive and motivate your team to achieve individual and store targets
- Lead by example on the shop floor and back of house
- Accountable for following company guidelines on policies and procedures, visual merchandising, commerciality, stock control and loss prevention
- Manage the execution of the retail game changer in your store
- Analyse the overall performance of the store and make decisions and adjustments to increase productivity and efficiency
- Deliver total customer satisfaction via our service model and boost sales through the customer experience, using advanced sales techniques to achieve results
- Coordinate rota and store scheduling
- Minimise losses implementing, monitoring, and tracking all procedures of loss prevention
- Accountable for maintaining health, safety and environmental standards in store
- Manage in-store HR operations – recruitment, onboarding, employee relations, payroll, performance management, training, and development of the store team
- Deal with enquiries and an escalation route for customer complaints
- Proactively share internal and external feedback to Senior Management
- Perform any other duties as required from Senior Management
Requirements for Success
- Team Player
- Proven people management and leadership experience
- Previous retail experience desirable
- Demonstrate customer service skills
- Knowledge of loss prevention procedures
- A passion for retail and achieving sales targets, with high knowledge of retail KPIs
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Knowledge of POS register systems
- Excellent attention to detail
- Effective communication skills
- Fluent in English
- Knowledge of the retail market/consumer trends
- Comfortable with being remotely managed
- Flexible work schedule including weekends and holidays
Additional Benefits
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Equal Opportunity Employer: New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
Retail Store Manager (Full-Time) - Leeds employer: Warrior Sports, Inc.
New Balance is an exceptional employer, offering a vibrant work culture in Leeds that prioritises inclusivity and employee development. With competitive compensation, a Retail Bonus Scheme, and generous staff discounts, we empower our Retail Store Managers to lead dynamic teams while fostering personal growth through various project involvements across Europe. Join us to be part of a company that values diversity and provides meaningful opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager (Full-Time) - Leeds
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Use examples from your past experiences to highlight your skills and achievements.
✨Tip Number 3
Dress the part! Make sure your outfit aligns with the company's vibe. Looking sharp shows that you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation and reiterate your interest in the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Store Manager (Full-Time) - Leeds
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let us see your enthusiasm for retail shine through! Share specific examples of how you've driven sales or improved customer experiences in previous roles. We love to see candidates who are genuinely excited about the industry.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your people management skills and any relevant experience you have with loss prevention or stock control. This helps us see how you fit into our team and culture.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Retail Store Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Warrior Sports, Inc.
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product range, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can drive sales and improve customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to meet targets or resolved conflicts. This will demonstrate your people management skills and ability to lead by example.
✨Understand Loss Prevention Strategies
Brush up on loss prevention procedures and be ready to discuss how you would implement these in the store. Highlight any previous experience you have in minimising losses and maintaining stock control, as this is crucial for the role.
✨Customer Service is Key
Be prepared to talk about your approach to delivering excellent customer service. Share examples of how you’ve handled customer complaints or enhanced the shopping experience, as this aligns perfectly with the company’s focus on total customer satisfaction.
