At a Glance
- Tasks: Lead and inspire your team to smash sales targets and deliver top-notch customer service.
- Company: Join a dynamic retail brand committed to inclusivity and employee development.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and flexible uniforms.
- Other info: Flexible scheduling and opportunities for project involvement across Europe.
- Why this job: Make a real impact in retail while growing your career in a supportive environment.
- Qualifications: Proven leadership skills, retail experience, and a passion for customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Major Accountabilities
- Drive and motivate your team to achieve individual and store targets
- Lead by example on the shop floor and back of house
- Accountable for following company guidelines on policies and procedures, visual merchandising, commerciality, stock control and loss prevention
- Manage the execution of the retail game changer in your store
- Analyse the overall performance of the store and make decisions and adjustments to increase productivity and efficiency
- Deliver total customer satisfaction via our service model and boost sales through the customer experience, using advanced sales techniques to achieve results
- Coordinate rota and store scheduling
- Minimise losses implementing, monitoring, and tracking all procedures of loss prevention
- Accountable for maintaining health, safety and environmental standards in store
- Manage in-store HR operations – recruitment, onboarding, employee relations, payroll, performance management, training, and development of the store team
- Deal with enquiries and an escalation route for customer complaints
- Proactively share internal and external feedback to Senior Management
- Perform any other duties as required from Senior Management
Requirements for Success
- Team Player
- Proven people management and leadership experience
- Previous retail experience desirable
- Demonstrate customer service skills
- Knowledge of loss prevention procedures
- A passion for retail and achieving sales targets, with high knowledge of retail KPIs
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Knowledge of POS register systems
- Excellent attention to detail
- Effective communication skills
- Fluent in English
- Knowledge of the retail market/consumer trends
- Comfortable with being remotely managed
- Flexible work schedule including weekends and holidays
Additional Benefits
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Equal Opportunity Employer: New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
Retail Store Manager (Full-time) - Glasgow employer: Warrior Sports, Inc.
New Balance is an exceptional employer in Glasgow, offering a vibrant work culture that prioritises inclusivity and employee development. With competitive compensation, a Retail Bonus Scheme, and generous staff discounts, we empower our Retail Store Managers to lead dynamic teams while fostering personal growth and career advancement. Join us to be part of a company that values diversity and provides meaningful opportunities for all associates.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager (Full-time) - Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your people management skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Being able to demonstrate your leadership abilities will set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about their approach to customer service or how they support employee development – it’ll make a great impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Retail Store Manager (Full-time) - Glasgow
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Share specific examples of how you've driven sales or improved customer experiences in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the store.
Highlight Your Leadership Skills:As a Retail Store Manager, you'll be leading a team, so make sure to showcase your people management experience. Talk about how you've motivated teams in the past and any successful strategies you've implemented. We’re all about teamwork here at StudySmarter, so show us how you can inspire others!
Be Detail-Oriented:Attention to detail is key in retail, especially when it comes to stock control and loss prevention. In your application, mention any relevant experiences where your keen eye for detail made a positive impact. We appreciate candidates who can keep things running smoothly and efficiently!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need there. Plus, it shows us that you’re proactive and ready to take the next step in your career with us!
How to prepare for a job interview at Warrior Sports, Inc.
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product range, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can drive sales and improve customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to meet targets or resolved conflicts. This will demonstrate your people management skills and ability to lead by example.
✨Understand Loss Prevention Strategies
Brush up on loss prevention techniques and be ready to discuss how you would implement these in the store. Mention any relevant experiences you have had in minimising losses and maintaining stock control, as this is crucial for the role.
✨Customer Service is Key
Be prepared to talk about your approach to delivering excellent customer service. Share examples of how you’ve handled customer complaints or enhanced the shopping experience, as this aligns perfectly with the company’s focus on total customer satisfaction.
