At a Glance
- Tasks: Lead a dynamic team and create an engaging shopping experience for customers.
- Company: Join the New Balance family, a brand committed to excellence and community.
- Benefits: Competitive pay, retail bonus scheme, generous staff discounts, and flexible uniforms.
- Other info: Great opportunities for personal growth in an inclusive environment.
- Why this job: Be a brand ambassador and inspire others while developing your retail skills.
- Qualifications: Team player with customer service skills and a passion for retail.
The predicted salary is between 20790 - 25410 £ per year.
New Balance is more than just a sportswear brand - we are a family.
We want people to join our team who can develop with us as we continue our journey as a growing brand.
Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door.
We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and motivating a team.
MAJOR ACCOUNTABILITIES
- Open and close the store following the correct company procedures
- Encourage continuous improvement through ongoing feedback
- Support the Store Management team on overall store and back of house standards
- Assist in training and coaching Associates To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey - from entering the store to leaving the store
- Help to ensure the store remains commercial as possible following company guidelines
- Adhere to company's policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties that as required from the management team
REQUIREMENTS FOR SUCCESS
- Team Player
- Previous retail experience desirable or proven experience in a team environment
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Understanding of POS register systems
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region Flexible uniform package
At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.
Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want.
Our associates around the world bring these goals to life with their high-level skills and creativity.
While we offer the best product on the market, we're also equally committed to giving back.
So while we look to succeed, we believe in ensuring others have the same opportunity.
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Supervisor (38 hours) - Wembley employer: Warrior Sports, Inc.
New Balance is an exceptional employer that champions a culture of inclusivity and personal growth, making it an ideal place for passionate individuals to thrive. With competitive compensation, a Retail Bonus Scheme, and generous staff discounts, employees are rewarded for their hard work while enjoying a supportive environment that encourages development across all European locations. Join us in Leeds, where you can lead a dynamic team and make a meaningful impact in the world of retail, all while being part of a family that values innovation and community.
