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- Tasks: Provide high-quality admin support to help keep vulnerable children safe.
- Company: Join Warrington Borough Council's dedicated Business Support Team.
- Benefits: Enjoy 26 days holiday, health benefits, and a supportive work environment.
- Why this job: Make a real difference in the lives of children and families in need.
- Qualifications: Strong IT skills, excellent communication, and a passion for helping others.
- Other info: Opportunity for personal growth and development in a rewarding role.
The predicted salary is between 24000 - 36000 £ per year.
The Business Support Team within Children’s Social Care have an exciting new opportunity for an experienced admin/business support officer. We are offering a Permanent, part time Business Support Officer role with an opportunity to support our Frontline Teams to deliver a first class service to the children, young people and families we support.
The role
Providing a professional, high quality administrative/business support service within the Business Support team. This will include support for a range of different processes and following a variety of procedures.
We need you to provide an excellent support service to our Child in Need and Child in Care Teams by providing a minuting service - including setting agendas, taking formal minutes and uploading data post-meeting.
You will work as a key part of the team, using initiative and problem-solving to support the service to achieve its objectives, including seeking out responses to queries/undertaking any ad-hoc tasks/pieces of work that come into the shared inbox which may also include support for financial processes such as procurement.
You will be part of a small team of similar post-holders but also part of a wider team with other duties that you may have opportunity to be involved in, should you wish to grow and develop your knowledge and skills.
It’s important for us to make you aware that this post will be leading on Business Support for our Safeguarding & Legal Service – this means that a big part of the role will be attending meetings where you might be hearing and inputting sensitive and sometimes upsetting information about very vulnerable children and young people. This means the utmost confidentiality is required along with a high level of personal resilience. You will of course be supported fully if needed, we just feel it’s important to highlight that information at the outset. It’s a really rewarding and important role that will support our Front Line workers to keep children safe in Warrington.
What’s needed?
- Good IT skills with experience in a range of software
- Experience of data-inputting
- Experience of call-handling
- Excellent team-working skills
- Ability to multi-task and prioritise and organise workload despite interruptions
- Excellent communication skills with a confidence to communicate with colleagues and partners at all levels
- Ability to work on own initiative and as part of a team
- Good decision-making skills
- Flexible and able to work under pressure
- Committed to improving outcomes for children & families
Hours of Work:
As well as a competitive salary, working for us means you get:
- 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
- Access to our attractive and competitive benefits package
- Access to our Health & Wellbeing Programme
Key Dates & Further Information
If you have any further questions or for an informal chat then please contact (via email in the first instance) - Gabriella Murphy.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Warrington Borough Council is a Disability Confident employer.
Warrington Borough Council Offices, 1 Time Square, Warrington, WA1 2NT
Business Support Officer - Safeguarding and Legal in Warrington employer: Warrington Borough Council
Contact Detail:
Warrington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Safeguarding and Legal in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those already working in safeguarding and legal roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to business support and safeguarding. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of how you've used your IT skills, handled sensitive information, or supported teams in the past. Real-life stories make you memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Business Support Officer - Safeguarding and Legal in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how your background aligns with our needs, especially in areas like IT skills and data inputting.
Showcase Your Communication Skills: Since you'll be communicating with colleagues and partners at all levels, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language, and maybe even share examples of how you've effectively communicated in past roles.
Highlight Your Resilience: Given the sensitive nature of the role, we need someone who can handle challenging information with professionalism. In your application, mention any experiences where you've had to maintain confidentiality and show resilience under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you can keep track of your application status easily!
How to prepare for a job interview at Warrington Borough Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer in Safeguarding and Legal. Familiarise yourself with the key tasks mentioned in the job description, like minuting meetings and supporting frontline teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since good IT skills are essential for this position, be prepared to discuss your experience with various software and data inputting. Bring examples of how you've used technology to improve processes or solve problems in previous roles. This will highlight your capability to handle the administrative aspects of the job effectively.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when dealing with sensitive information. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you've successfully communicated with colleagues or partners, showcasing your ability to engage at all levels.
✨Prepare for Sensitive Topics
Given the nature of the work, it's crucial to show that you can handle sensitive information with care. Think about how you would approach discussions around vulnerable children and families. Be ready to express your understanding of confidentiality and resilience, as well as your commitment to improving outcomes for those in need.