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- Tasks: Provide high-quality admin support to help vulnerable children and families.
- Company: Join Warrington Borough Council, a supportive and rewarding workplace.
- Benefits: Enjoy 26 days holiday, health benefits, and a competitive salary.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: Good IT skills, data input experience, and excellent communication abilities.
- Other info: Confidentiality and resilience are key; you'll be fully supported in this role.
The predicted salary is between 28800 - 43200 £ per year.
The Business Support Team within Children’s Social Care have an exciting new opportunity for an experienced admin/business support officer. We are offering a Permanent, part time Business Support Officer role with an opportunity to support our Frontline Teams to deliver a first class service to the children, young people and families we support.
The role
Providing a professional, high quality administrative/business support service within the Business Support team. This will include support for a range of different processes and following a variety of procedures.
We need you to provide an excellent support service to our Child in Need and Child in Care Teams by providing a minuting service - including setting agendas, taking formal minutes and uploading data post-meeting. You will work as a key part of the team, using initiative and problem-solving to support the service to achieve its objectives, including seeking out responses to queries/undertaking any ad-hoc tasks/pieces of work that come into the shared inbox which may also include support for financial processes such as procurement.
You will be part of a small team of similar post-holders but also part of a wider team with other duties that you may have opportunity to be involved in, should you wish to grow and develop your knowledge and skills.
It’s important for us to make you aware that this post will be leading on Business Support for our Safeguarding & Legal Service – this means that a big part of the role will be attending meetings where you might be hearing and inputting sensitive and sometimes upsetting information about very vulnerable children and young people. This means the utmost confidentiality is required along with a high level of personal resilience. You will of course be supported fully if needed, we just feel it’s important to highlight that information at the outset. It’s a really rewarding and important role that will support our Front Line workers to keep children safe in Warrington.
What’s needed?
- Good IT skills with experience in a range of software
- Experience of data-inputting
- Experience of call-handling
- Excellent team-working skills
- Ability to multi-task and prioritise and organise workload despite interruptions
- Excellent communication skills with a confidence to communicate with colleagues and partners at all levels
- Ability to work on own initiative and as part of a team
- Good decision-making skills
- Flexible and able to work under pressure
- Committed to improving outcomes for children & families
Hours of Work:
As well as a competitive salary, working for us means you get:
- 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
- Access to our attractive and competitive benefits package
- Access to our Health & Wellbeing Programme
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. Warrington Borough Council is a Disability Confident employer.
Warrington Borough Council Offices, 1 Time Square, Warrington, WA1 2NT
Business Support Officer in Warrington employer: Warrington Borough Council
Contact Detail:
Warrington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your past work, especially anything that highlights your IT skills or experience in data inputting. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Business Support Officer in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how your background aligns with the role of Business Support Officer, so don’t hold back on showcasing your relevant experience!
Showcase Your IT Skills: Since good IT skills are a must for this role, be sure to mention any software you’re familiar with. If you've got experience in data inputting or call handling, let us know! We love seeing candidates who can hit the ground running.
Highlight Teamwork and Communication: This role is all about working as part of a team and communicating effectively. Share examples of how you've collaborated with others and communicated with colleagues at different levels. We want to see your teamwork spirit shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Warrington Borough Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities, especially around minuting meetings and supporting frontline teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your IT Skills
Since good IT skills are crucial for this role, be prepared to discuss your experience with various software and data inputting. Bring examples of how you've used technology to improve processes or solve problems in previous roles. This will demonstrate your capability and readiness to hit the ground running.
✨Demonstrate Your Communication Skills
As you'll be communicating with colleagues and partners at all levels, practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where you've successfully communicated complex information or resolved conflicts, as this will highlight your excellent communication skills.
✨Prepare for Sensitive Topics
Given the nature of the work, it's important to show that you can handle sensitive information with care. Think about how you would approach discussing difficult topics and be ready to express your understanding of the importance of confidentiality and resilience in this role.
