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- Tasks: Join us as an IT Demand Analyst to forecast and manage IT service needs.
- Company: Warrington Borough Council IT Department delivers top-notch services to the community.
- Benefits: Enjoy 26 days holiday, a competitive benefits package, and a Health & Wellbeing Programme.
- Why this job: Be part of a dynamic team making a real impact in local government IT services.
- Qualifications: Strong communication skills and a knack for analysing IT demands are essential.
- Other info: This is a fixed-term contract until June 2026; perfect for gaining valuable experience.
The predicted salary is between 28800 - 43200 £ per year.
Demand Analyst – Fixed Term Contract until 30/06/2026
About us
Warrington Borough Council IT Department is committed to delivering high-quality services to our customers. We are looking for a talented IT Demand Analyst to join our dynamic team and help us optimise our IT resources and services.
The role
As an IT Demand Analyst, you will play a crucial role in managing and forecasting the demand for IT services within our local authority. You will work closely with various departments to understand their IT needs, analyse trends, and ensure that our IT infrastructure can meet these demands efficiently.
What\’s needed?
Key Responsibilities:
• Analyse incoming change requests for IT. Work with customers to get a clear view of what they are trying to achieve. Document this into the form of a project Charter stating what the scope of the project is, what the outcomes must be, whether there are specific time and cost constraints.
• Provide assistance to project managers as they translate these into projects plans.
• Support the portfolio manager in the updating of the IT portfolio.
• Support the portfolio manager in developing standards and templates for use in portfolio management and project delivery, ensuring these are easy to use and of high-quality.
• Undertake solution research by exploring different technology solution options from sources such as the Digital Marketplace (gCloud) and the Internet. Develop reports to document the finding of the analysis
As well as a competitive salary, working for us means you get:
- 26 days annual holiday – raising to 31 after 5 years of service (pro-rata)
- Access to our attractive and competitive benefits package
- Access to our Health & Wellbeing Programme
Key Dates & Further Information
Can contact for an informal chat, prior to interview on this email address – claire.w.jones@warrington.gov.uk
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
If you are a permanent WBC employee you will need to apply for this fixed term position as an internal secondment opportunity and will need to discuss this with your current line manager prior to applying.
Warrington Borough Council is a Disability Confident employer
Warrington Borough Council Offices, 1 Time Square, Warrington, WA1 2NT
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Demand Analyst - Fixed Term Contract until 30/06/2026 employer: Warrington Borough Council
Contact Detail:
Warrington Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand Analyst - Fixed Term Contract until 30/06/2026
✨Tip Number 1
Familiarise yourself with the specific IT services and resources that Warrington Borough Council offers. Understanding their current projects and challenges will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with current employees or reach out to Claire Jones for an informal chat. This can provide you with insider information about the team dynamics and expectations, which can be invaluable in your application process.
✨Tip Number 3
Prepare to discuss your analytical skills and experience with project charters. Be ready to share examples of how you've successfully managed demand forecasting or similar tasks in previous roles.
✨Tip Number 4
Showcase your ability to communicate effectively with various stakeholders. Highlight any past experiences where you’ve translated complex IT needs into clear project plans, as this is crucial for the role.
We think you need these skills to ace Demand Analyst - Fixed Term Contract until 30/06/2026
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Demand Analyst position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in IT demand analysis or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage and forecast IT service demands.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight your understanding of the IT landscape and your analytical skills. Mention any experience you have with project charters or portfolio management, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an analyst role.
How to prepare for a job interview at Warrington Borough Council
✨Understand the Role
Make sure you have a clear understanding of what a Demand Analyst does, especially in the context of IT services. Familiarise yourself with the key responsibilities mentioned in the job description, such as analysing change requests and supporting project managers.
✨Prepare Examples
Think of specific examples from your past experience that demonstrate your ability to analyse data, manage projects, and communicate effectively with stakeholders. Be ready to discuss how you've successfully handled similar tasks in previous roles.
✨Research the Organisation
Take some time to learn about Warrington Borough Council and its IT Department. Understanding their goals, values, and recent projects will help you tailor your responses and show your genuine interest in the position.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, the tools they use for demand analysis, or how success is measured in this role. It shows your enthusiasm and engagement.
