At a Glance
- Tasks: Deliver amazing customer service and help bake delicious Cornish pasties.
- Company: Join the oldest Cornish pasty maker in the world!
- Benefits: Earn £12.79 per hour, enjoy weekly pay, and get 50% off products.
- Other info: Immediate openings available; apply early to secure your spot!
- Why this job: Flexible hours, free hot drinks, and opportunities for growth await you!
- Qualifications: Must be 18+, with strong customer service skills and a calm attitude under pressure.
The predicted salary is between 12.79 - 12.79 £ per hour.
Due to the tasks involved within this role, you must be 18 or over. As the oldest Cornish pasty maker in the world, we pride ourselves on delivering delicious baked goods and brilliant customer service. We are now seeking two Team Members to join us in our store in Basingstoke Train Station for approx. 20 hours a week!
Our store is open every day of the week, with operating hours from 5:30am – 8pm. Please note that these hours are subject to change throughout the year and there may be the opportunity for more hours during our busier periods. The ideal candidates will be available to work flexible hours, across all seven days including weekends.
Responsibilities- Provide brilliant customer service that leaves our customers smiling.
- Maintain our high standards in health, safety, and food hygiene.
- Operate the cash register and process customer transactions.
- Bake off products as required.
- Assist customers with their purchases and answer any questions they may have with your product knowledge.
- Ensure stock levels are well maintained.
- Maintain a clean and tidy shop floor, including restocking shelves and ensuring displays are well-presented.
- Promote our products, Warren’s loyalty card and special offers.
- Strong customer service skills with the ability to communicate clearly and effectively.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Flexibility to work a variety of shifts, including weekends and public holidays.
- You must be 18 or over.
- Pay: £12.79 per hour
- Weekly pay – each Friday, just in time for the weekend.
- Colleague discount: You and one family member or friend can enjoy 50% off our products.
- Free hot drinks while on shift: Free hot drinks, including flavored options.
- Discount on Cornish Sea Salt products: Discount on a range of Cornish Sea Salt products.
- Flexibility: We offer flexible working hours to help you balance your work and personal life.
- Long Service Awards: Celebrate your career milestones with Warrens through our Long Service Awards.
- Uniform provided: We provide a uniform to ensure you look professional and feel comfortable at work.
- Ongoing training and development: Benefit from continuous training and development opportunities to grow your skills and advance your career.
- Store incentives: Participate in store incentives and earn rewards for your hard work and dedication.
Due to the immediate requirement for this role, applications are reviewed on a rolling basis, so please apply early to avoid disappointment.
Please note – Our obligation to support legal working in the UK means that if you are successful in your application and you then provide us with right to work documents that show a date after which you will no longer be eligible to work in the UK, it will not be possible to offer this position on a permanent basis. We will instead issue a fixed term contract to run for the time you are eligible to work. Also, where permitted hours of working are a condition of your right to work, we will only be able to offer work up to the number of hours stipulated.
Team Members in Basingstoke employer: Warrens Bakery
As the oldest Cornish pasty maker in the world, we pride ourselves on our commitment to delivering not only delicious baked goods but also exceptional customer service. Working at our Basingstoke Train Station store offers a vibrant and flexible work environment, with opportunities for ongoing training and development, generous colleague discounts, and the chance to celebrate your milestones through our Long Service Awards. Join us and be part of a team that values hard work, dedication, and a passion for quality.
StudySmarter Expert Advice🤫
We think this is how you could land Team Members in Basingstoke
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Warrens Bakery and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Warrens Bakery and let us see your personality shine through!
We think you need these skills to ace Team Members in Basingstoke
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Warrens Bakery.
Get Familiar with Our Brand:Before applying, take some time to learn about Warrens Bakery and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Warrens Bakery
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Warrens Bakery.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Warrens Bakery will surely appreciate.
