At a Glance
- Tasks: Join our team to promote jewellery and enhance customer experiences.
- Company: Warren James is a beloved UK jewellery brand dedicated to excellent customer service.
- Benefits: Enjoy 28 days holiday, staff discounts, and monthly pay straight to your account.
- Why this job: Be part of a passionate team in a vibrant retail environment with growth opportunities.
- Qualifications: No jewellery knowledge needed; just bring your enthusiasm and customer service skills.
- Other info: Full and part-time roles available; training provided for all new hires.
The predicted salary is between 24000 - 36000 £ per year.
–40hrs – MerthyrTydfil
Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About Us
At Warren James we are a company made up of real people who are passionate about what we do you are known by your name, not a number.
At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams.
From humble beginnings but with great belief and dedication from our people, weve grown Warren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
Operating from over 200 shops Nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.
This is a great opportunity to join one of the UKs best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery.
The Retail Sales Advisor Role
- Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
- Create a welcoming environment & great one to one customer experiences
- Be involved with a variety of day to day jobs including our visual jewellery displays
- Develop and maintain a good knowledge of our jewellery
- Set a good example in everything you do
The Retail Sales Advisor Essentials:
- An ability to display a genuine passion for jewellery and customer service
- Promote a smart and well-groomed appearance essential in reflecting our companys public image
- An ability to work under your own initiative
- Happy to work as part of the team and follow management instruction
- Attention to detail in everything you do
Jewellery knowledge isnt required as training is provided
The Benefits
- Full and Part Time contracts
- 28 days* holiday a year and after 5 years youll receive 33 days* a year (*including 8 Bank Holidays pro rata for part time)
- Monthly pay straight into your bank account at the end of every month
- Staff discount on your WJ jewellery purchases
- Incentives and treats throughout the year
If youve got what it takes and are passionate and enthusiastic about customers and sales
we would love to hear from you – Click below to apply
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Retail Sales Advisor employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with Warren James' brand and values. Understanding their commitment to customer service and community will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Visit a Warren James store before your interview. Take note of how the staff interact with customers and the overall shopping experience. This will give you valuable insights to discuss during your interview and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to share examples of your previous customer service experiences. Think about times when you went above and beyond for a customer, as this will highlight your passion for providing excellent service, which is crucial for a Retail Sales Advisor.
✨Tip Number 4
Showcase your enthusiasm for jewellery, even if you lack formal knowledge. Talk about any personal experiences or interests related to jewellery, as this will reflect your passion and willingness to learn, making you a more attractive candidate.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Warren James is looking for in a Retail Sales Advisor. Highlight your passion for jewellery and customer service in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous retail or customer service roles, and showcase your ability to work as part of a team and under your own initiative.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Warren James and how you can contribute to their mission of providing excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is essential for the Retail Sales Advisor role.
How to prepare for a job interview at Warren James Jewellers
✨Show Your Passion for Jewellery
Make sure to express your genuine love for jewellery during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this will resonate well with the interviewers at Warren James.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Warren James values a friendly and knowledgeable approach, so be ready to discuss how you can create a welcoming environment for customers.
✨Dress to Impress
Since a smart and well-groomed appearance is essential, make sure to dress professionally for the interview. This not only reflects your understanding of the company's public image but also shows respect for the opportunity.
✨Research the Brand
Familiarise yourself with Warren James and its products before the interview. Understanding their ethos and commitment to customer experience will help you align your answers with their values and demonstrate your interest in the role.