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- Tasks: Join our team to promote jewellery and enhance customer experiences.
- Company: Warren James is a beloved UK jewellery brand dedicated to excellent customer service.
- Benefits: Enjoy 28 days holiday, monthly pay, staff discounts, and exciting incentives.
- Why this job: Be part of a passionate team in a vibrant retail environment with growth opportunities.
- Qualifications: No jewellery knowledge needed; just bring your enthusiasm and a passion for customer service.
- Other info: Full and part-time contracts available; training provided to help you shine.
The predicted salary is between 24000 - 36000 £ per year.
Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About us:
At Warren James we are a company made up of real people who are passionate about what we do – you are known by your name, not a number. At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams. From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today. Operating from over 200 shops Nationwide and online shopping through our website – we are committed to looking after and continually developing our forever growing customer community. This is a great opportunity to join one of the UK’s best loved jewellery brands – help us spread our passion and enthusiasm for customers and our jewellery.
The Retail Sales Advisor Role:
- Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
- Create a welcoming environment & great one to one customer experiences
- Be involved with a variety of day to day jobs – including our visual jewellery displays
- Develop and maintain a good knowledge of our jewellery
- Set a good example in everything you do
The Retail Sales Advisor Essentials:
- An ability to display a genuine passion for jewellery and customer service
- Promote a smart and well-groomed appearance – essential in reflecting our company’s public image
- An ability to work under your own initiative
- Happy to work as part of the team and follow management instruction
- Attention to detail in everything you do
- Jewellery knowledge isn’t required as training is provided
The Benefits:
- Full and Part Time contracts
- 28 days* holiday a year and after 5 years you’ll receive 33 days* a year (*including 8 Bank Holidays – pro rata for part time)
- Monthly pay straight into your bank account at the end of every month
- Staff discount on your WJ jewellery purchases
- Incentives and treats throughout the year
If you’ve got what it takes and are passionate and enthusiastic about customers and sales… we would love to hear from you.
Retail Sales Advisor employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with Warren James' brand and values. Understanding their commitment to customer service and community will help you align your responses during any interviews or conversations.
✨Tip Number 2
Visit a local Warren James store before your application. Engage with the staff and observe how they interact with customers. This will give you insights into their sales techniques and customer service approach.
✨Tip Number 3
Prepare to discuss your passion for jewellery and customer service in detail. Think of personal experiences where you've provided excellent service or demonstrated your enthusiasm for products, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your ability to work as part of a team. Be ready to share examples of how you've collaborated with others in previous roles, as teamwork is essential in a retail environment like Warren James.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Sales Advisor position. Understand the key responsibilities and the qualities that Warren James values in their employees.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous retail experience, customer service roles, or a passion for jewellery to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you are passionate about jewellery and how you can contribute to creating a welcoming environment for customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Retail Sales Advisor role.
How to prepare for a job interview at Warren James Jewellers
✨Show Your Passion for Jewellery
Make sure to express your genuine love for jewellery during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this will resonate well with the interviewers at Warren James.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Warren James values a friendly and knowledgeable approach, so be ready to discuss how you can create a welcoming environment for customers.
✨Dress to Impress
Since a smart and well-groomed appearance is essential, make sure to dress professionally for the interview. This not only reflects your understanding of the company's public image but also shows respect for the opportunity.
✨Research the Brand
Familiarise yourself with Warren James and its products before the interview. Understanding their ethos and commitment to customer experience will help you align your answers with their values and demonstrate your interest in the role.
