At a Glance
- Tasks: Join our team to promote jewellery and provide excellent customer service.
- Company: Warren James is a beloved UK jewellery retailer dedicated to high street shopping.
- Benefits: Enjoy flexible hours, 28 days holiday, staff discounts, and monthly pay.
- Why this job: Be part of a passionate team and help create memorable shopping experiences.
- Qualifications: No jewellery knowledge needed; just bring your enthusiasm and attention to detail.
- Other info: Full and part-time roles available; training provided for all new hires.
Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About Us
At Warren James, we are a company made up of real people who are passionate about what we do. You are known by your name, not a number. Our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in-store shopping experience with face-to-face customer service provided by our friendly, brilliant, and knowledgeable teams. From humble beginnings, with great belief and dedication from our people, we've grown Warren James from a single shop to a well-known, nationwide, trusted high street retailer. Operating from over 200 shops nationwide and online through our website, we are committed to looking after and continually developing our growing customer community. This is a great opportunity to join one of the UK’s best-loved jewellery brands and help us spread our passion and enthusiasm for customers and our jewellery.
The Retail Sales Advisor Role
- Be part of a small team working within Warren James policies, procedures, and processes, helping to look after the shop and customers to maximise sales and customer numbers.
- Create a welcoming environment and provide great one-to-one customer experiences.
- Be involved with a variety of day-to-day jobs, including our visual jewellery displays.
- Develop and maintain a good knowledge of our jewellery.
- Set a good example in everything you do.
The Retail Sales Advisor Essentials
- An ability to display a genuine passion for jewellery and customer service.
- Promote a smart and well-groomed appearance, essential in reflecting our company's public image.
- An ability to work under your own initiative.
- Happy to work as part of the team and follow management instructions.
- Attention to detail in everything you do.
The Benefits
- Jewellery knowledge isn’t required as training is provided.
- Full and Part-Time contracts.
- 28 days* holiday a year, and after 5 years, you’ll receive 33 days* a year (*including 8 Bank Holidays, pro-rata for part-time).
- Monthly pay straight into your bank account at the end of every month.
- Staff discount on your WJ jewellery purchases.
- Incentives and treats throughout the year.
If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with Warren James' jewellery range before your interview. Knowing the products will not only show your genuine interest but also help you engage in meaningful conversations with the team.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with the company. Whether it's through a phone call or an email, showing that you can provide excellent service will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your previous retail experience and how it relates to the role. Highlight specific examples where you successfully drove sales or enhanced customer experiences, as this aligns with what Warren James values.
✨Tip Number 4
Show your enthusiasm for the brand and its ethos during your application process. Expressing your passion for keeping the high street alive and your commitment to customer service will resonate well with the company's mission.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Warren James is looking for in a Retail Sales Advisor. Highlight your passion for jewellery and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail experience, customer service roles, or your enthusiasm for jewellery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the brand. Mention why you want to work at Warren James and how you can contribute to their ethos of providing excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is essential for the role.
How to prepare for a job interview at Warren James Jewellers
✨Show Your Passion for Jewellery
Make sure to express your genuine love for jewellery during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this will resonate well with the interviewers at Warren James.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Warren James values a friendly and knowledgeable approach, so be ready to discuss how you can create a welcoming environment for customers.
✨Dress to Impress
Since a smart and well-groomed appearance is essential, make sure to dress appropriately for the interview. This not only reflects your understanding of the company's public image but also shows your commitment to the role.
✨Research the Brand
Familiarise yourself with Warren James and its products before the interview. Understanding their ethos and what makes them unique will help you answer questions more effectively and demonstrate your interest in the company.