Retail Sales Advisor

Retail Sales Advisor

Liverpool Full-Time 20000 - 30000 £ / year (est.) No home office possible
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Warren James Jewellers

At a Glance

  • Tasks: Join our team to promote jewellery and provide excellent customer service.
  • Company: Warren James is a beloved UK jewellery brand dedicated to high street retail.
  • Benefits: Enjoy 28 days holiday, staff discounts, and monthly pay with incentives.
  • Why this job: Be part of a passionate team and help create memorable shopping experiences.
  • Qualifications: No jewellery knowledge needed; just bring your enthusiasm and attention to detail.
  • Other info: Full and part-time roles available with training provided.

The predicted salary is between 20000 - 30000 £ per year.

Retail Sales Advisor – 13 half hrs (Sat & Sun) – Liverpool (St Johns Centre)

Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops Nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UKs best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

  • Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
  • Create a welcoming environment & great one to one customer experiences
  • Be involved with a variety of day to day jobs including our visual jewellery displays
  • Develop and maintain a good knowledge of our jewellery
  • Set a good example in everything you do

The Retail Sales Advisor Essentials

  • An ability to display a genuine passion for jewellery and customer service
  • Promote a smart and well‑groomed appearance essential in reflecting our company’s public image
  • An ability to work under your own initiative
  • Happy to work as part of the team and follow management instruction
  • Attention to detail in everything you do

Jewellery knowledge isn’t required as training is provided.

The Benefits

  • Full and Part Time contracts
  • 28 days* holiday a year and after 5 years you’ll receive 33 days* a year (*including 8 Bank Holidays pro rata for part time)
  • Monthly pay straight into your bank account at the end of every month
  • Staff discount on your WJ jewellery purchases
  • Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you – Click below to apply.

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Retail Sales Advisor employer: Warren James Jewellers

Warren James is an exceptional employer that values its employees as individuals, fostering a supportive and friendly work environment in the heart of Liverpool's St Johns Centre. With a commitment to employee development, generous holiday allowances, and a strong emphasis on teamwork and customer service, we ensure our Retail Sales Advisors not only thrive in their roles but also enjoy a fulfilling career with opportunities for growth within one of the UK's most beloved jewellery brands.
Warren James Jewellers

Contact Detail:

Warren James Jewellers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Advisor

✨Tip Number 1

Familiarise yourself with Warren James' brand and values. Understanding their commitment to customer service and community will help you align your responses during any interviews or conversations.

✨Tip Number 2

Showcase your passion for jewellery in a genuine way. Whether it's through personal anecdotes or knowledge about trends, demonstrating your enthusiasm can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your previous retail experience and how it relates to providing excellent customer service. Think of specific examples where you went above and beyond for a customer.

✨Tip Number 4

Dress smartly and present yourself well when attending any interviews or assessments. This reflects the company's image and shows that you understand the importance of appearance in retail.

We think you need these skills to ace Retail Sales Advisor

Customer Service Skills
Sales Techniques
Product Knowledge
Communication Skills
Teamwork
Attention to Detail
Initiative
Visual Merchandising
Passion for Jewellery
Time Management
Problem-Solving Skills
Adaptability
Interpersonal Skills
Positive Attitude

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Warren James' ethos and values. Highlight your passion for jewellery and customer service in your application to show that you align with their commitment to a delightful in-store experience.

Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any previous roles where you demonstrated a passion for sales and teamwork, as these are key qualities for a Retail Sales Advisor.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific reasons why you want to work at Warren James and how you can contribute to their mission of enhancing customer experiences.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Retail Sales Advisor position.

How to prepare for a job interview at Warren James Jewellers

✨Show Your Passion for Jewellery

Make sure to express your genuine love for jewellery during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this aligns perfectly with what Warren James values in their team.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Warren James is all about creating delightful in-store experiences, so showcasing your ability to connect with customers will be key.

✨Dress to Impress

Since a smart and well-groomed appearance is essential, make sure you dress appropriately for the interview. This not only reflects your understanding of the company's public image but also shows respect for the opportunity.

✨Be Ready to Discuss Teamwork

Warren James values teamwork, so be prepared to talk about your experiences working in a team environment. Highlight how you can contribute positively to a small team and follow management instructions effectively.

Retail Sales Advisor
Warren James Jewellers
Location: Liverpool
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