At a Glance
- Tasks: Engage customers, promote jewellery, and maximise sales in a friendly team environment.
- Company: Warren James is a passionate high street retailer dedicated to customer experience and community.
- Benefits: Enjoy 28 days holiday, staff discounts, and monthly pay with incentives throughout the year.
- Why this job: Join a supportive team, learn about jewellery, and make a real impact on customer experiences.
- Qualifications: A passion for sales and customer service; jewellery knowledge is not required as training is provided.
- Other info: Full and part-time contracts available; be part of a growing, trusted brand.
Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About Us
At Warren James we are a company made up of real people who are passionate about what we do. You are known by your name, not a number. At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams. From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today. Operating from over 200 shops Nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.
The Retail Sales Advisor Role
- Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers.
- Create a welcoming environment & great one to one customer experiences.
- Be involved with a variety of day to day jobs including our visual jewellery displays.
- Develop and maintain a good knowledge of our jewellery.
- Set a good example in everything you do.
The Retail Sales Advisor Essentials
- A genuine enjoyment for sales and a passion for jewellery and customer service.
- A smart and well-groomed appearance.
- An ability to work under your own initiative.
- Happy to contribute as part of a team and to follow management instruction.
- Attention to detail in everything you do.
- Jewellery knowledge isn’t required as training is provided.
The Benefits
- Full and Part Time contracts.
- 28 days* holiday a year and after 5 years you'll receive 33 days* a year (*including 8 Bank Holidays pro rata for part time).
- Monthly pay straight into your bank account.
- Staff discount on your WJ jewellery purchases.
- Incentives and treats throughout the year.
If you’ve got what it takes and are passionate and enthusiastic about customers and sales we would love to hear from you - Click below to apply.
Retail Sales Advisor employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with Warren James' brand and values. Understanding their commitment to customer service and community will help you align your responses during any interviews or conversations.
✨Tip Number 2
Showcase your passion for jewellery and sales in your interactions. Whether it's through casual conversations or during the interview, expressing genuine enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous retail experiences and how they relate to the role. Highlighting specific examples of how you've contributed to sales or improved customer experiences can demonstrate your suitability.
✨Tip Number 4
Be ready to engage with the team during the interview process. Warren James values teamwork, so showing that you can collaborate effectively and contribute positively to a team environment will be beneficial.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Warren James is looking for in a Retail Sales Advisor. Highlight your passion for jewellery and customer service in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous retail or sales experience, even if it's not directly related to jewellery, and showcase your ability to work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Warren James specifically and how you can contribute to their mission of providing excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at Warren James Jewellers
✨Show Your Passion for Jewellery
Make sure to express your genuine love for jewellery during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this will resonate well with the interviewers at Warren James.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Warren James values a friendly and knowledgeable approach, so be ready to discuss how you can create a welcoming environment for customers.
✨Dress to Impress
Since the role requires a smart and well-groomed appearance, ensure you dress appropriately for the interview. This not only shows respect for the company but also reflects your understanding of the retail environment.
✨Research the Brand
Familiarise yourself with Warren James and its products before the interview. Understanding their ethos and commitment to customer experience will help you align your answers with their values and demonstrate your interest in the role.